OfferUp reviews

3.0

42% would recommend to a friend

(209 total reviews)

Todd Dunlap

45% approve of CEO

20% positive business outlook

OfferUp has an employee rating of 3.0 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OfferUp employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209 reviews
2.0
May 2, 2018

Glacial!

Recommend
CEO approval
Business Outlook

Pros

It’s exciting to work at a company that’s come so far! They have a large and growing user base, and when I mention it to anybody they’ve either used it or at least heard of it. Maybe not quite the household name that Craigslist is, but not far off at least on the West coast.

Cons

Things move incredibly slow. No sense of urgency. Not a strong engineering culture. If you have an issue, such as for example incompetent coworkers making it so you spend most of your time fixing, reverting, undoing and having cardiac events every time you get a “wtf?” code review that’s insanely complex, careless, and built out of hacks-upon-hacks, where do you escalate to? There’s nowhere to escalate to.

avatar
OfferUp Response
8y
Thank you for taking the time to share your feedback. The evolution of OfferUp, especially forward progress on making the company a household name, has certainly been an exciting journey so far. A journey that experiences both mountains and valleys. Substantial growth, especially growth in people, comes with disruption; guiding a group to work together toward a common goal is paramount to the success of any organization. and can prove to be challenging at times. We continue to organize and align our teams to execute progress on key initiatives.
1.0
Jun 1, 2017

Sparkly exterior, rotten interior

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many perks of working at OfferUp. Pay attention to these numbers, because they'll be important later. 1. You have access to some of the leading minds in the tech industry, all the way from powerhouse giants like Google and Microsoft, to some interesting companies like Wizards of the Coast. 2. They host and participate in many different events, including things like team building exercises, lunches with different organizations, as well as many different celebrations of milestones in the company's history. 3. The company boasts competitive salary, unlimited time off, paid holidays, and a lot of flexibility with working from home being one of the major perks. 4. Coworkers are incredibly diverse both in terms of culture and personality. 5. There is actually a huge focus on creating more equal ground for women at OfferUp. 6. OfferUp loves food. You have access to snacks - both healthy and not - as well as a stocked fridge full of beverages. 7. The CEO will often gather anyone nearby to engage in a friendly round of shots (liquor) at 9am. 8. OfferUp is expanding quickly even for a start up, with many opportunities for growth in the company.

Cons

1. Many individuals at OfferUp are stuck in the mentality that they got there because they're amazing individuals. While this is true for a lot of people, you can't escape the ego. It's a road block in literally every org, and every avenue of the job. VP's and managers will make incredibly important decisions because they think their position makes them more qualified to do that then you are, even though they just hired you to make those decisions. Prepared to be ignored, and when you're not ignored, to have your input (valuable or otherwise) brazenly dismissed. 2. While parties and events and the like are super fun, there's a certain point where you realize that half the people around you are just passing time until the next excuse they have not to work. These events are not for all people in the company - its either first come first serve, or you need to be on someone's "favorites" list to make it. 3. Unless you're in the CS org, and then none of this applies. The listed job description, all the way up to the official description given in the job offer, specifies all these wonderful perks. Upon signing on, you're informed that none of that applies to you because you're in CS. Whoops. Sorry not sorry. 4. There are people from all over the world and all walks of life at OfferUp. That's great, except the company frequently fails at accommodating religious requests. While I can't speak for the (I think two other) people at OfferUp who identify as part of the LGBTQ community, I didn't feel safe here. I was frequently harassed and stereotyped, and on more than one occasion, cornered after hours by employees who were uncomfortable with who I am. 5. This actually refreshing and incredibly empowering. 6. What's more important - letting people order as many alcoholic beverages as they want at the restaurant you rented out for another unnecessary party, or putting some extra funding into teams that are woefully under-budgeted? 7. If you like doing shots at 9am, I guess this is cool. Nobody will give you a hard time about it (to your face). 8. They company is often lovingly referred to as a rocketship. I chuckle to myself every time I hear this, because there are simple asks from departments (like can we have this feature configured in Zendesk) that have been languishing as internal tickets for over a year. Nothing goes anywhere, development stalls constantly, and every suggestion made to any department comes with the caveat that it isn't a priority item.

avatar
OfferUp Response
9y
Thank you for taking the time to provide us with feedback. It's extremely disappointing to receive feedback like this as it's always hard to read about these types of concerns online, instead of hearing from our employees directly. We're growing quickly, and maintaining our OfferUp culture is always a priority. We also believe in doing what's best for the future of our employees' growth while at OfferUp and beyond. When it comes to recruiting and hiring new talent to join OfferUp, we thoroughly screen for culture fit based on our core values; one of which is neighborly -- being open, approachable and accepting. This is a critical part of our decision making process alongside experience, skills and backgrounds. We have a zero tolerance policy for any discriminatory behavior, including harassment and/or stereotyping, and can't emphasize enough that such behavior is, and will not be, tolerated. We take feedback very seriously and have strong values that we operate against with all employees. If you're still an employee here, we hope you will voice your issues directly to HR, your manager, or a member of the Management Team so that we can learn more to help make your experience at OfferUp better for both you and those around you.
1.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

ICs are mostly good people to work with.

Cons

- Management should have remained ICs - No concern for employee development - When you interview, they do backdoor reviews. i.e They reach out to your LinkedIn contacts without your permission thus outing that you are exploring options. (Before OfferUp tries to rebut, be aware that I still have communications from my contacts who told me about this when I was going through the interview process.) - The OfferUp principles are a joke. Management does not follow them consistently. - The company is struggling under the weight of an inflated valuation and now is trying to find ways to make things work.

avatar
OfferUp Response
6y
Thank you for your feedback. While I can assure you that we heavily discourage managers from conducting backdoor references, we appreciate you bringing this to our attention. As for your other comments, we are heavily investing time and resources in career laddering, employee development and leadership training. I would encourage you to discuss career development options with your manager to learn what is available.
Viewing 10 - 12 of 209 Reviews

Glassdoor has 224 OfferUp reviews submitted anonymously by OfferUp employees. Read employee reviews and ratings on Glassdoor to decide if OfferUp is right for you.