Office Depot reviews

3.2

41% would recommend to a friend

(7,965 total reviews)
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Gerry Smith

40% approve of CEO

25% positive business outlook

Office Depot has an employee rating of 3.2 out of 5 stars, based on 7,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Office Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

every store is diffrent, so this might not apply in all cases. 1. when things get clearenced you are offten the first to know and depending on how sick managment is of seeing it you can get a sweet deal like 75% off or more. 2. if you can talk to people then you will have a blast "providing excelent customer service" untill the store closes. 3. if you are willing to learn (or can sit at a computer and retain/regurtate all that you have seen) then "train track" training will teach you alot of practial info. 4. because office depot sell's a wide varitity of technology items you have access to supplier promotions like microsoft expert zone, take a bunch or test's and only pay S.H, on x-box 360 games. sony has one that you get 75% a 50+inch plasma/lcd tv. dell you get deep discounts on computers and laptops(you need to find someone that really usesthese things). 5. with what i learned there I WAS ABLE to GET A BETTER JOB

Cons

1. managment will sandbag you so be ready to play politics and buddy buddy. 9 times of 10 at least one manager will not like you and one more will pretend to like you. 2. you will not make enugh to take advantage of the discounts and suplyer promotions. 3. training is "hack and slash" managment gets graded on how many people are done with the computer part, but nothing for real world problems. i.e when the "XEROX CERTIFIED" promotion rolled out i could not keep up with the new train tracks. weeks went by i could not come in (off the clock) and i could not find time in my shift because no one could cover me. i ended up just letting it run while i worked. 4. you cant live in the same area that you work unless you room with many other people( this includs buying a house). 5. the schedual is very wishy washy i would have 16 hours one week and 38 the next, one week i hade 8.

3.0
Nov 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Top 500 company in the Florida area. OD has some very good associates who work hard. The location is great and the new building is beautiful and state of the art. Very good benefits top to bottom and salaries tend to be mid-to-high compared to other companies.

Cons

Management tends to be the bottom of the barrel

1.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

They offer tuition reimbursement for full time/part time employees which is a plus, and Assistant Managers on down can earn commission. If you find the right management team you can easily put a few years under your belt and hopefully score a small raise or to. Flexibility in scheduling is a great perk - there are usually anything from overnight shifts, typical 9-5 or afternoon closing shifts, so errands can be run or school attended around work time. The company offers lateral transfer to other divisions, and since the company is still large, you can move around to higher paying positions if you play the corporate game right and navigate through the usual politics (like Warehouse Operations Managers or Business Development Managers, both $80K positions). A decent career choice if you can avoid all the riff raff of mediocre management; someone with enough initiative and hustle will fair pretty well. Management is they way to go if you want to build your resume. I've hired plenty of students who want experience and I usually took care of the hard workers in general; so if you're in this boat OD should suffice.

Cons

Senior management is very disorganized, lacks divisional communication, and is out of touch with the goings-on in the stores, from the Regional Managers and HR Managers to the District Managers. The HR managers are gender biased, and prefer to promote more females for 'diversity' but are adversely impacting males in a vauge attempt to 'level the playing field', which exposes them to litigation. Loss Prevention District Managers seem to be the most supportive and hardest working, but even they are subjected to the cut backs and are always at odds with District/Regional Managers. Too many failed programs and projects like 'project pearl' and 'streamline' that don't have a chance at success without proper staffing. Cut backs are at an all time high, with bare bones crews in stores. Most stores I've worked at have at any time 2-3 people on staff max at any given time. Back in 2005 a store that had 700 employee hours now is budgeted with <500 but are expected to do more with less (many more projects and higher sales goals). Usually 1 manager and 2 associates, both of which are on register and the other at the front door as the 'x-pert' (another failed program). District Managers do not support, at least in the LA/San Gabriel Valley area, they micro manage and ask stores to report sales by the hour and call up managers to chew them out if warranty sales aren't at their unrealistic goals. The company seems to promote not on skills, abilities or education, but who ever kisses up the most to the District Manager or Regional Manager (retail politics at its finest). Managers get promoted from stores that produce lack luster results. The Store Management training program is a failure at best, and is only there to give the appearance of any sort of real 'career' development. They tend to hire managers who don't really understand the business - anywhere from Wal Mart, Toys R' Us or Lowes - but don't get me wrong, those are great companies and all. But just because they were a 'manager' somewhere else and failed miserably at it, doesn't mean they will come to OD and work wonders all of a sudden. The only real way I've seen people get promoted over the years are if you leave the company and return at a higher salary/position. A real downside for the honest, career minded person but rewards the back stabbers and the negligent.

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