Office Depot reviews

3.3

42% would recommend to a friend

(7,964 total reviews)
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Gerry Smith

41% approve of CEO

26% positive business outlook

Office Depot has an employee rating of 3.3 out of 5 stars, based on 7,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Office Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Feb 3, 2010

In it for the long haul!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our company focuses on "shared leadership" and follows a strong set of values, in everything we do. Shared Leadership means that everyone has a voice and takes an active role in shaping our decisions and actions. This increases "buy in" at all levels and improves overall execution and ownership! Our Executive Team communicates well and has been very aggressive, often making tough and seemingly "unpopular" decisions, to ensure the longevity and well being of our company. I for one, am glad we have had the courage to make these tough decisions. Our associate base is one of the most dedicated and resilient groups of people, I have had the fortune of working with over the years! They are above all, what makes our company so strong!

Cons

We are a little behind the curve, from an infrastructure and systems standpoint. Steve Odland has been the catalyst that has pulled us from the "stone ages", from a systems standpoint and we are in a much better position today, than years past. Our overall real estate portfolio has been an issue in the past as well. We have made great strides in "right sizing" our store base and continue to do some great things to ensure we leverage sales and profit per square foot, across the chain.

3.0
Jan 30, 2010
Recommend
CEO approval
Business Outlook

Pros

My store has some of the best management I've worked with. A dedicated store manager, a hard-working assistant, and a pair of very knowledgeable department managers. Generally speaking, the environment and team in my store is excellent. We have a good customer service culture, and the management supports the associates - tactful when reprimanding, public when praising.

Cons

Some of the policies are at best poorly spelled out - at worst, they're horribly screwed. The return policy causes much anguish from both a customer and an associate standpoint because of how it can be interpreted by different stores. Getting supplies for security seems to be akin to pulling teeth from a chicken. There's many security "breaches" or just missing displays which are being caused by inability to order or maintain the required parts. In-store service for simple hardware work would make an absurd amount of money - instead, we need to send a customer's computer off for weeks at a time to put in a hard drive.

5.0
Jan 29, 2010

Come to work at Office Depot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people work at Office Depot. There are many opportunties for career growth. The corporate headquarters offer great benefits to associates. I will retire here.

Cons

If you are below a director level you do not have an office, even if you have direct reports.

Viewing 7927 - 7929 of 7,964 Reviews

Glassdoor has 8,660 Office Depot reviews submitted anonymously by Office Depot employees. Read employee reviews and ratings on Glassdoor to decide if Office Depot is right for you.