Old Navy reviews

3.6

61% would recommend to a friend

(14,690 total reviews)
avatar

Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

They offer a lot of internal education, when the company does really well you might get a bonus. During the pandemic they were very understanding of people's boundaries and hesitations around going into the office.

Cons

They will expect you to do your job and two other people's job's and call it a "stretch project". Upper management will not give you a raise or promotion after doing years of other peoples work on top of your own. There is one caveat to this- going through the RMP program, without spending a year in that program... it's really not worth it.

1.0
Apr 7, 2021
Recommend
CEO approval
Business Outlook

Pros

not sure there are any

Cons

So I was a full-time student working part-time at old navy. They made me work 39 hours a week even when I told them that was too much. I was made to work more demanding hours (evenings and weekends) and was the go-to employee whenever customers needed anything. Other co-workers would sit on their phone on the floor while I was expected to do all the work. Maybe I'm just too nice, but IDK. I would complain, and management would say they would speak to other employees about their poor work ethic but never did. Honestly, I should have been paid a manager salary, for I did just as much as they did, sometimes even more. $10 at the time seemed amazing pay for my coworkers who weren't even asked to do anything, but for me, it definitely wasn't enough. I even reached out to the district manager, who constantly promised me he would try to fix the issues going on at our store, but he never did. also, the store was also a mess, and it was embarrassing to work there. Anyways I guess it's a good job for 16 year olds, but definitely don't work for more than a year.

3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Crash course in all things planning, inventory management, forecasting, pricing, pursuing and dropping PO's, etc. Loves to discuss diversity and inclusion. Overall would love to work for this company theoretically.

Cons

Constant burnout, most employees on the digital team cry at least once a week from burnout, overwork, and lack of impactful managers/management. In the year and a half I worked there, I saw a 300% turnover on my team. No promotions unless you leave the team. Managers are too overloaded with work to be effective managers. Put in 70 hours, get paid for 40. Great opportunity to use to leapfrog into another job, but would not recommend this to anyone I remotely liked.

Viewing 70 - 72 of 14,690 Reviews

Glassdoor has 15,417 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.