Old Navy reviews

3.6

61% would recommend to a friend

(14,685 total reviews)
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Horacio “Haio” Barbeito

70% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Sep 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits: health, dental, vision, employee discount and 401k I had a great team that was like family and fun to work with.

Cons

Lots of upper management turnover, and district politics. Due to how busy most of the stores are it's hard to give and get the proper training each role needs to be successful. Tons of wasted payroll on preparing for big corporate visits.

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Old Navy Response
7y
Thank you for leaving a review, we appreciate hearing your perspective. We believe in setting our employees up for success. We take this feedback to heart and are committed to continuously look for ways to offer resources across our organization to help our employees improve their skills and grow in their careers.
2.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

- Okay discount. 50% off of normal price items, no discount on clearance. 50% off at Gap & Banana too, plus 10% off of clearance. Not usually worth it when items are regularly on sale for 30-60% off. - Pretty flexible hours - Not a brain-challenging job

Cons

- Too much responsibility for not enough pay. The Product & Marketing Specialist position was rolled out in September 2015 and is a combination of 3 previous roles: Merchandising Specialist, Stock Specialist, and Pricing Specialist, with no pay increase over those old roles. Base pay remains at $12/hr even after the store's minimum wage increased from $8.50 to $9, then to $10 then to $10.50 with the California minimum wage increase. - Spread too thin: There are not enough hours given to complete the tasks required for the position. - Responsibilities include leading signage, markdowns, repricing, shipment, and merchandising processes. Often in at 230 am, 330 am, or 5am, depending on store manager and store hours. - We often call it Old Slavey. They make you pour sweat, and still tell you you aren't fast enough. No pay differential for early hours or for difficult shipment process. Similar-paying positions like the Business and Training Specialist during the day get the easy jobs, like decorating the break room or recovering the sales floor.

4.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, and employee perks including up to 6 weeks PTO, great product discounts at 3 Gap Inc. brands (ON, Gap, BR). Super inclusive environment with programs and initiatives to increase the representation of women and minorities in leadership positions.

Cons

Lack of work-life balance. This is not a 40 hour work week by any means. Despite having more paid time off than 95% of the people in my life, I never truly felt like I was living until I left. Having a large percentage of your weekends and holidays as required work time really takes a toll on your personal relationships. Retail is great and I will always be thankful for this company and everything I learned while working with them, however the reality is most people work Monday through Friday during normal “business” hours, 9-5. Thanks to this fact, your ability to spend quality time with the people you love (outside your immediate home environment) is very difficult. Also not having a set schedule, meaning you work different days/times each week is very disruptive. This is disruptive with social life, but also more importantly with one’s health. Having to regularly change the times you go to sleep and wake up, eat, exercise makes it extraordinarily difficult to create and stick to proper routines outside of your job. I am not saying that it’s impossible to do these things with a retail schedule, but it is extremely difficult, and speaking for myself, it is exhausting. I no longer struggle in anyway to adhere to routines pertaining to my health, relationships or work. The work retail schedule is NOT for me, and probably not most people.

Viewing 7 - 9 of 14,685 Reviews

Glassdoor has 15,411 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.