Omada Health reviews

Getting the interface between product, sales, and marketing is absolutely critical at Omada and is something that we are always working to improve and evolve. While we are humbled to have helped so many people, (over 400,000 people have enrolled in our programs), we continue to work on teamwork across the entire organization so we can better serve our members as we grow. The Omada culture is actually one of the key reasons cited by team members as a deciding factor to join our team and is based on community and inclusivity. Having hired more than 100 people over recent months, we are very focused on maintaining our values while operating better and faster than ever before. While it sounds that your experience was not ideal, we appreciate you taking the time to provide feedback and we will continue to focus on getting better and better.

Thank you so much for taking the time to share your thoughts with us - we’re really taking your feedback to heart. Sean would normally respond to feedback shared here, but as he's on his honeymoon this week, I’m jumping in. You’re right - there have been a number of changes over the past few months, and I'm pretty sure that change will continue as we push forward to grow our business. However, it's clear from your feedback that we could do better, particularly in how we manage changes. We discussed your feedback as a leadership team yesterday and all agreed that your advice is spot on. If you’re comfortable taking a call or going on a block walk with me, I’d love to chat with you in person to learn in more detail about how we can improve. Thanks for sticking with us through growing pains, challenging us to become better, and holding us accountable. Hope we can connect to make things even better at Omada.