Omni Hotels reviews

4.1

80% would recommend to a friend

(3,941 total reviews)
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Kurt Alexander

85% approve of CEO

75% positive business outlook

Omni Hotels has an employee rating of 4.1 out of 5 stars, based on 3,941 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Omni Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

4K reviews
1.0
May 15, 2025

Horrible Experience

Recommend
CEO approval
Business Outlook

Pros

None the experience was really frustrating and unfair although I tried my best to make it work

Cons

I came into this role with years of international fine dining experience, as an H2b . Sadly, this job turned out to be one of the most disappointing experiences I’ve had. The hotel itself is worn down and poorly maintained. While I did my best to keep my work area clean and professional, the environment was overall unkept and neglected. Despite advertising $15/hr, we were paid closer to $3/hr plus tips, which barely meets minimum wage in Florida. But even tips were not fairly distributed. I was constantly assigned to non-tipped areas like the lobby, even though my job title was server. This created a competitive and toxic atmosphere, where certain staff members were favored and others pushed aside. Management allowed — and in some cases encouraged — bullying behavior, including assigning side jobs with no tip potential and excluding certain employees from opportunities to earn more. One of the bartenders warned me that management was looking for a way to fire me, and soon after, I was let go based on a fabricated story about a customer complaint. The incident had nothing to do with me, no name was mentioned, and there were multiple staff working that day — yet they assumed it was me without investigation or fairness. There is no room for growth, no appreciation for experienced staff, and the location is isolated and limiting. Even with a strong background in hospitality, you won’t be valued here. I would not recommend this job to anyone seeking a respectful, supportive, or professional work environment

1.0
Apr 29, 2025

Terrible culture and good ol boys club

Recommend
CEO approval
Business Outlook

Pros

Nothing, fake "all in" saying means nothing to corporate

Cons

Everything about this company is terrible. The culture, corporate is unorganized, pay is the worst in the business and the good ol boy club at the top. The give incentives to employees to leave good reviews, why just don't be a terrible company!

1.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

On-property positions I would recommend, the leaders at the hotels are very nurturing and positive.

Cons

The culture at the HQ office is toxic. They will work you to the bone, and throw you peanuts for salary increases. There is a revolving door with executives, it'll leave you dizzy!

Viewing 25 - 27 of 3,941 Reviews

Glassdoor has 4,134 Omni Hotels reviews submitted anonymously by Omni Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Omni Hotels is right for you.