Omnicell reviews

3.7

71% would recommend to a friend

(814 total reviews)
avatar

Randall A. Lipps

76% approve of CEO

64% positive business outlook

Omnicell has an employee rating of 3.7 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Omnicell employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

814 reviews
2.0
Nov 28, 2023

Used to be great….not anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was a fast paced, mission driven company with a great culture and talented people. Many of those people have left and the culture has deteriorated.

Cons

Constant restructuring has raised concerns among employees regarding job stability. The departure of long-term executives and senior leaders is particularly disconcerting. The HR/Recruiting function is a mess. Newly appointed leaders seem to prioritize hiring and retaining acquaintances over the development and motivation of existing team members, contributing to low morale and siloed work environments.

avatar
Omnicell Response
2y
Thank you for taking the time to share your thoughts about your experience at Omnicell. We truly value your feedback as it assists us in our continuous journey of improvement and evolution. We're heartened to hear your positive remarks about our fast-paced, mission-driven culture and the talented individuals contributing to our team. However, we understand and empathize with your concerns regarding the recent restructuring and changes in leadership. Change can be challenging, especially in the context of our transformation from a primarily cabinet-based company to a more service-oriented model. This significant shift has necessitated changes we strive to manage as smoothly as possible for everyone involved. Regarding your observations about the HR/Recruiting function, it's essential to hear your perspective. Our transformation involves moving from a reactive recruitment approach to a more strategic talent advising model. This shift is crucial for enhancing our recruitment process and supporting the career development and growth of our existing team members. We aim to nurture our internal talent while welcoming diverse perspectives from external sources. Your point about the prioritization of hiring acquaintances over the development of current team members is alarming. We are committed to maintaining a transparent and equitable approach in all our talent management practices. Rest assured, we take such feedback seriously. We will investigate these concerns to ensure our policies and practices align with our core values of fairness and employee respect. We appreciate your input on these crucial issues. Please know that we are committed to creating a positive, collaborative, and fulfilling work environment for all our team members amidst the transformative changes we are undergoing. Your feedback is invaluable in this journey. Thank you again for your review, and feel free to connect with me directly if you are interested in discussing. Brian Ferguson Senior Director, Global Talent Acquisition brian.ferguson@omnicell.com
2.0
Mar 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary, many passionate employees, CEO/Founder working to paint a good vision, historically was a very good, high growth company.

Cons

Was a good company, but leadership changes over last 18 months have been poor choices. While the founder and similar roles work hard to create a good company culture, leadership of support group uses fear, subtle threats as a way to push people. This lack of leadership skill creates a sense of distrust within the team and is very demoralizing. Too often, managers try to spin or rephrase comments to tell our team what our customer support leadership meant to say. It's also clear managers are frustrated by this poor leadership and it trickles down and impacts them. Telling people that customers are thanking "you" for what "you" did is insuting to everyone who worked to make changes/improvements. Taking credit for "a job well done" when there are still so many customer complaints and so much work to do, is absurd. Omnicell needs new customer success leadership who knows what leadership is and that should align with the the company's goals of creating an empowering culture, not a selfish interpretation of it.

Viewing 49 - 51 of 814 Reviews

Glassdoor has 916 Omnicell reviews submitted anonymously by Omnicell employees. Read employee reviews and ratings on Glassdoor to decide if Omnicell is right for you.