Does Oncourse Home Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Oncourse Home Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Oncourse Home Solutions. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Oncourse Home Solutions?

86% of Oncourse Home Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Oncourse Home Solutions 4.0 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Oncourse Home Solutions?

Customer Service Representative (6) , Sales Representative (5) , Director (4) , Sales Associate (4) , Supervisor (3) , Analyst (2) , Call Center Agent (2) , Customer Service Agent (2) , Manager (2) , Operations Manager (2) , Sales (2) , Senior Analyst (2) , Talent Acquisition Partner (2)

What are the pros of working at Oncourse Home Solutions according to real employee reviews?

"Great culture and DEI" ((in 17 reviews)); "Benefits were good but getting more and more expensive." ((in 15 reviews)); "Supportive leadership that encourage professional development." ((in 12 reviews)); "The culture here is vibrant and inclusive, and I genuinely enjoy the people I work with—my colleagues, my team, and the leaders I support." ((in 6 reviews)); "Some managers were also." ((in 5 reviews))

What are the cons of working at Oncourse Home Solutions according to real employee reviews?

"Improvement In "Communication Strategies" Would Be Helpful..." ((in 4 reviews))

What are the top reviewed Oncourse Home Solutions locations?

Naperville , Mount Laurel , Chicago , Plainfield , Illinois City , New York

Oncourse Home Solutions reviews

4.4

86% would recommend to a friend

(134 total reviews)

Aaron Cooper

89% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Oncourse Home Solutions has an employee rating of 4.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Oncourse Home Solutions employee rating is 22% above average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

134 reviews

2.0

Dec 18, 2025

Company is focused on their future sale

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Fast Paced, flexible remote work

Cons

The company was more focused on positioning themselves for their inevitable future sale, than caring for their current customer base. Very little attention paid to maximizing the potential of existing employees, always adding new employees who are friends or former coworkers of the leadership team.

Oncourse Home Solutions Response

6mo

Thank you for sharing your experience and noting the fast pace and flexible remote work. We take your feedback seriously and remain committed to balancing long‑term strategy with strong customer care, while better recognizing and developing employees’ strengths. We uphold clear and consistent hiring practices that prioritize talent and diverse skill sets. Your advice is appreciated, and we’ll continue to encourage employees to grow beyond their current roles.

4.0

Dec 17, 2025

Less then 1-Year

Supervisor sales

Recommend

CEO approval

Business Outlook

Pros

Generous PTO for leaders, which supports work-life balance and helps prevent burnout. Convenient location with easy access to major expressways, making commuting by car relatively stress-free. The company genuinely values diversity groups and makes an effort to be inclusive. Overall positive, “feel-good” company culture where people generally want to help one another. Smaller organization with a local, mom-and-pop feel, which can make it easier to build relationships and feel connected to leadership.

Cons

At times, the company feels like it’s still in a startup phase, with limited structure and standardization across teams. Many leaders are relatively new (less than two years in role), which can lead to shifting priorities and growing pains. A lack of documented processes means leaders often rely on tribal knowledge, which can make onboarding and consistency more challenging.

Oncourse Home Solutions Response

6mo

Thank you for sharing your feedback! We’re thrilled to hear you appreciate our generous PTO, convenient location, and commitment to diversity and inclusion. Fostering a positive and collaborative culture is a priority for us, and it’s great to know that it resonates with you. We also value your candid input on areas for improvement. As we continue to grow, we recognize the importance of building strong structures and standardized processes. We’re actively enhancing our frameworks to ensure consistency and deliver a best-in-class onboarding experience. Leadership development remains a key focus, equipping our leaders with the necessary tools and resources to provide stability and clarity across their teams. Your insights help us evolve and create an even better experience for all employees. Thank you again for taking the time to share your perspective!

5.0

Dec 11, 2025

Super fun work environment!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company values of being "SUPER" align with leapdership. Positive work environment Work life balance

Cons

Leadship lacks empathy at times in the call center. Hours can be long during peak season. More competitive pay with dealing with sensitive information.

Oncourse Home Solutions Response

3mo

Thank you for taking the time to share your experience with us. It’s encouraging to hear that our values and overall environment are resonating and contributing to a positive day‑to‑day experience. We also appreciate your candor around opportunities to improve, particularly in how leadership shows up with empathy and how peak‑season demands are managed. Your perspective on professional development and the importance of strong teamwork from leadership is especially valuable, and it reinforces areas we continue to focus on as we strengthen our culture and support our frontline teams.

Viewing 46 - 48 of 134 Reviews

Jobs at Oncourse Home Solutions

Apprentice Plumber (Chicagoland - South)

Apprentice Plumber (Chicagoland - Central)

Specialist, Revenue Assurance

Technician I - Clean and Check