One Call reviews

3.0

41% would recommend to a friend

(715 total reviews)
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Nick Mendez

41% approve of CEO

39% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
1.0
Jul 25, 2025

Waited One Week

Recommend
CEO approval
Business Outlook

Pros

None. I waited one week before I wrote a review of any sort so my emotions would be clear. However, there are some jobs that it takes longer, if ever, to get over how much they hurt you.

Cons

I came from a large health insurance company that laid me off in January. When I read One Call's employment requirements I thought it was perfect. For those who come from physicians offices and health insurance companies you know that a CMS 1500 is a claim form. To One Call, it's a referral. Clinicals are authorization approvals. Records are referrals. I lasted 4 weeks simply because I could not wrap my head around their thinking that to me seems like fraud. The also give you one month to master their "skills" before moving onto the next. If you don't have it down pat before the next one, they fire you. I saved them the trouble.

3.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people Plenty of opportunity

Cons

Work comp is an industry where claims are not growing with their customers, their provider contracts do not scale with inflation, and the business is not as attractive as they want to believe it is.

Viewing 31 - 33 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.