Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at One Call?

41% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.6 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (11) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and PTO." ((in 61 reviews)); "Allowed employees to Work From Home (effective May 2016)." ((in 42 reviews)); "Great work place people were great" ((in 37 reviews)); "The training and the people there were good." ((in 16 reviews)); "Good work/life balance" ((in 15 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 47 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 14 reviews)); "Leadership is cliquey and gossips." ((in 9 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

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One Call

One Call reviews

3.0

41% would recommend to a friend

(715 total reviews)

Nick Mendez

41% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.1

Culture & values

3.0

Career opportunities

2.8

Compensation and benefits

2.6

Senior management

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

2.0

Jul 15, 2014

Trend setting company though questionable allegiance to clients

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Autonomous sales opportunity Decent support for field reps

Cons

Long history of poor middle leadership and bias in promoting Goals not clear as no real gauge of revenue sourcing Lacks true sales organization; pure marketing role Benefits insufficient for field reps Middle and Lower Management do not communicate effectively to Executives

1.0

Jul 14, 2014

Terrible place to work

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

None. Every other company in town will treat you better.

Cons

Management squeezes the healthcare providers and workers tighter and tighter. They make huge markups over 500% on some products but its all for senoir management and the investors. There is no sick leave, you are supposed to use your few vacation days when your are sick. There is no retirement except what you take out of your own pay for your 401k. If you have a good idea to help the company there is no sense in telling anyone.

3.0

Jun 29, 2014

xion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good experience but limited persinal growyrp

Cons

average carrer path but time off policy

Viewing 673 - 675 of 715 Reviews

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Jobs at One Call

IT Financial Operations Analyst

Data Analyst II - Outcome Analytics

Data Analyst II - Outcome Analytics

Clinical CC I - RN/LPN

Remote

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One Call

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Ratings by category

Ratings by demographic groups

Reviews by job title

Trend setting company though questionable allegiance to clients

Terrible place to work

xion

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