One Call reviews

3.0

41% would recommend to a friend

(715 total reviews)
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Nick Mendez

41% approve of CEO

39% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
5.0
Jul 16, 2013

My time at Stops Enterprises was very good !

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed coming to work on a daily basis, and enjoyed the flexibility of the company. I enjoyed the training and the work ethic with our clients,vendors adjusters. This job was never the same it kept you on your toes

Cons

The Reorganization of the company that merged with us closed the company down. I will miss this company and everyone i met there.

1.0
Jun 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Honestly, the only pro is that you have weekends off.

Cons

omg where do I begin--the management is lazy, the medical records department is lazy, they work their employees to death and underpay them. This company takes on more business than it can handle and then blame the employees when the referral customers complain about the turnaround time for scheduling, etc. Team leads and supervisors do nothing but walk around all day, look at movies on their computer, go on facebook, pay bills using the company computer and telephone, which is SUPPOSED to be against company policy for anyone to do. They come in late but will dock or write up the employee who does the same. Team leads complain about their work but spend half of their shift talking to other employees and telling you to auto in and take a call. I would not recommend this working here unless you are a college student who needs a job to hold them over until you go back to school or graduate. Also, you are monitored monthly about your calls. Its so much to remember and they dissect every little thing. unless you don't plan on being with this company for a long time, please look elsewhere. You can do better. Work for a company who cares about their employees. This company has no flexiblity, the PTO policy sucks, the health benefits are very expensive and the providers on the health plan suck. There are employees walking around with no insurance because they cannot afford it.

2.0
Feb 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible shift options, good health and dental insurance, and 401k perks. Jacksonville office is a beautiful location overlooking downtown and has a riverside view.

Cons

It is easy to get discouraged when dedicating much time and work and no acknowledgement or leads to advancement from upper level management. Workers are not positively reinforced as much as they should be when deserving.

Viewing 694 - 696 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.