Great benefits, pay is competitive for Knoxville in similar job roles. Great coworkers in fellow CSAs…friendly and welcoming. Nice office. Easy day to day work load. M-F 8am to 5pm schedule.
Cons
Management needs work. Team leads are either clueless about the job or toxic and play favorites. Management doesn’t care about their employees- all are expendable. While there are opportunities for growth, they never promote from within so it doesn’t matter. Communication is terrible.
One Inc Response
2y
Thank you for the feedback. We want to offer both a better environment and better pay than other companies in Knoxville. Beyond pay and benefits and a nice place to work, it means employee respect and good leadership. We have continued to invest in management, and I will personally be talking to employees in the near future to get their perspective.
-Great coworkers/department that always motivate me to do the extra mile
-Really knows how to make you feel comfortable with the company culture
-Helped me grow from a nobody to a somebody
Cons
I wished they provided raises more often but overall I stayed because of the culture. I felt happy about where I worked not because of the pay but because I looked forward to working with a great department.
One Inc Response
3y
We have a great Helpdesk team that does a terrific job for a largely work from home company. They have gone above and beyond as we have increased both our US and Mexican staffs while meeting higher levels of security and compliance. Thank you!