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One Medical

Part of Amazon

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One Medical reviews

3.2

36% would recommend to a friend

(965 total reviews)
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Trent Green

44% approve of CEO

34% positive business outlook

One Medical has an employee rating of 3.2 out of 5 stars, based on 965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One Medical employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

965 reviews
1.0
Feb 14, 2024

Chaos at Every Level At This Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing after the merger with Amazon

Cons

Most of the “Physicians” you’ll encounter here are not even MD’s and some of the DO’s are doing their residency here unsupervised. How do you expect NP to carry on the heavy responsibilities without proper supervision? Doctors are overwhelmed as well because they do all of the charts and are limited to 20 minutes per patient down from 30. On top of that doctors are overwhelmed with “tasks” that could easily be taken care of by the nursing team that lives on Slack but OM won’t solve this issue and just overburden their doctors and take their work back home. Trent Green is to blame for these changes and their echo chamber back in SF. They are out of touch with reality in what’s really going on at the ground level of the clinics. It’s dangerous and unethical, and on top of that OM was blowing money and tried to clean up their mess by firing essential staff and making their expenses look lower for Amazon in order to be acquired. Apparently it worked and fooled Amazon at the cost of hundreds former employees nationwide. Even the past CEO jumped ship and cashed his chips once Amazon closed the deal. Company culture is terrible and reeks of gossip at every level of the company. Instead of resolving issues among each other, employees will coerce and make up lies to get someone they don’t like hated by everyone else in the company at a district level or even worse, get them fired. Slack has enabled this as well as I’ve witnessed two employees (MSS’s) plot a scenario to accuse a male coworker of SA because one of the MSS’s wanted their LSS position and because “he didn’t belong here” and he’s “a cis male”. I’ve seen laboratory staff get employed with no previous experience whatsoever over people with lab experience just because they’re trying to save a buck or two from paying them what they’re valued in the market. Because of this there were two instances of brand new phlebotomist being hired and trained for 1 WEEK getting accidentally sticked within a month of getting the job. Employees will look up other employees charts as well so don’t expect any privacy if you plan on getting on board with their poor medical services. This company will try to justify DEI for theatrical purposes but at their core they will hire white women and put those women in positions of power even if they don’t have the experience or expertise to do the job. Nepotism runs wild here. People of color and male staff are at a disadvantage over decisions and promotions unless you really suck up to higher management.

4.0
Oct 26, 2012

A work-hard, play-harder company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best people - smart but not arrogant, kind but not soft, hard-working but with an incredible sense of humor and irreverence combine to make for a killer culture. Most people love coming to work every day. The growth opportunities available and the constant change keep things interesting.

Cons

If you like consistency and stability, the above mentioned constant changes would be a big con. There is also sometimes a disregard of lower level employees' comfort or interests, then overly compensated for by lots of hand-holding and pandering. The frenetic pace can sometimes be exhausting.

4.0
Oct 14, 2015

Great environment

Recommend
CEO approval
Business Outlook

Pros

Innovative company trying to improve healthcare. High standards for hiring.

Cons

Work is not challenging for nurses.

Viewing 958 - 960 of 965 Reviews

Glassdoor has 994 One Medical reviews submitted anonymously by One Medical employees. Read employee reviews and ratings on Glassdoor to decide if One Medical is right for you.