OneSource Virtual reviews

4.2

81% would recommend to a friend

(90 total reviews)
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John Bax

100% approve of CEO

85% positive business outlook

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90 reviews

Reviews about "Compensation"

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4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay Decent benefits Flexible schedules Laid Back atmosphere Opportunities for advancement

Cons

Management Favoritism shown at times...will hold others back while promoting friends or "favorites"

1.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

It started off as a happy place to work at, with people who cared about their customers and their co-workers equally. The upper management had their ears open to suggestions from consultants but that changed as well.

Cons

Low compensation for the amount or work. Blaming the last person in the chain for everything, favoritism, and on the whole a poisonous work environment in the end. They hire new people who take time to ramp up and ignore existing team members who are all overworked and over-stressed due to all the above reasons.

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OneSource Virtual Response
11y
We are sorry that you feel the way you do about OneSource Virtual and did not meet your needs as a valued team member. We are not perfect all of the time, but have a innovative mindset and are constantly changing our ways to be great. Beginning in 2014, we sent all of our leaders through a 20 week leadership training course to equip them in all areas of running a successful team, That same leadership program is now being rolled out to other key team members and additional employee driven courses that drives quality and raving customers. We are training and mentoring organization and it starts during the new hires first 60 days. There is a large cost to the 60 day on-boarding process, but it has decreased the amount of time to ramp up a new team member to be effective. This has helped our existing team members with not having to take on multiple projects and increase the work life balance.
1.0
Feb 10, 2014

Lots of miserable people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A Workday certification. 3 weeks of PTO. Some members of management, but they are gone now.

Cons

Just noticed the flurry of fake positive reviews from May 2013. Any rational person can clearly see they were posted by a phony HR department. The company will continue to struggle with high turnover until the HR department is restructured. It is a jarring and noticeable flaw within the company. Many of the consultants are just trying to ride out the non-compete contract to go work for other Workday partners. As soon as HR became aware a number of gimmicks were rolled out to try and transform the culture and poor morale. This was obviously unsuccessful due to the inexperience within senior management roles. Focus then shifted to a mass hiring of H1-B visa workers. This allowed OSV to keep their workers longer, pay below market level wages and not have to worry about offering a quality working culture. Of course they now have a customer service problem. I'm sure there will be several glowing reviews in the next week to offset this one. Or maybe they will finally address the major flaws within the organization. Who knows?

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OneSource Virtual Response
12y
We're sorry you feel this way about OneSource Virtual. OSV was introduced to Glassdoor last year and we sent out a corporate wide communication encouraging team members to submit a review. We have an open door policy throughout the organization and we encourage everyone to live out values #5 & #7 and help us correct the areas you have concerns about.
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