OneSource Virtual reviews about "manager"

The Core Values are really just a poster on the wall these days. It's very hard to see them being acted out in the day-to-day environment. The promotional opportunities are based on who you know and how much your manager likes you. Annual merit increases are rarely up to employee expectations and leave many employees disgruntled. There is such an increased focus on the bottom line numbers and revenue that employee satisfaction (as well as the work/life balance) has severely plummeted.

Benefits could be better. Pay is average.

Employees are highly under compensated, benefits are poor, top performers are under appreciated and over worked, family favorites trump performance, too many political games, lack of training and poor internal/external communication skills.

Since the company, and it's dependent partner (Workday), are both such new companies, policies and methodologies are constantly changing. The work stream is pretty fluid and it's hard to count on certain philosophies sticking around. The constant change is sometimes hard to keep up with, but I think it provides opportunities for individuals to influence the future.

At times a lack of transparency, handful incompetent managers, gossipy Now for the bad, there are times where news will come down the chain that one may not be expecting, it usually doesn't involve BPaaS employees but it is still a bit startling at times. As far as the managers, they are all great and really work with you and care about you...but there are times where you're left wondering...they let this person handle this? Usually it is because they're trying to adjust to changes that the business requires, but I care more about how they treat me as an employee so I can't hold that against them. And gossip, what office doesn't have it. I have learned a while ago to keep my mouth shut as people who work closely talk a lot. That's a typical office problem and you will find it anywhere. I do think that management should maybe try to snuff out this problem though.

Bad experience underpaid, overworked. Company is broken but hidden and luring with “values” and “big” opportunity. This wears out fast and most employees do not stay longer than 2 years as they discover a lying poorly run company that has been in business too long to claim “growing pains”. For a company the purports to care about customer satisfaction it fails to empower its employees. The middle managers are in a cover your own mentality and they do anything to keep up appearances to upper management. This is a big ego company with a blunt shame and blame culture. Those with the largest egos, best at dodging work and scoring key assignments are the ones in charge. They have no clue on how to properly measure staff performance or to reward best efforts.

Below average pay, little disorganized

You have to be careful when trying to be yourself. I felt with the new manager in my department, I was stereotyped and judged. I wasn't able to express my feelings about the assumptions. I was told I was non receptive to possible feedback. How can a person be non receptive to possible feedback if it was never given or you only got good feedback? You have to give a person a chance! I think it was stereotypical because I'm a minority! Hard working, came to work everyday and did a great job, at least that's what I was told. I had never been written up or had a bad call. One day I came in from lunch and they let me go! That's life changing and not good when you didn't do anything to constitute termination.