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OneSupport

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OneSupport L2 Tech Support reviews

4.9

97% would recommend to a friend

(8 total reviews)
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Anthony Herrera

99% approve of CEO

97% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.9

Culture & values

4.9

Work/Life balance

4.9

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

Ratings by demographic groups

Reviews by job title

8 reviews
1.0
Jul 23, 2013

Team leads are bullies. Will fire you if there is any chance you are going to make them look bad.

Tech support representative l2
Recommend
CEO approval
Business Outlook

Pros

If you like computers and helping customers with PC issues, it is a nice place to work. Fairly decent amount of support once you are live.

Cons

Terrible leads in place that will do anything to save their own necks. They rate you using ACT, ( average call time) which is very frustrating when doing tech support. You can not control how fast the customer is going to be able to follow your directions. Low end on the pay scale. Have to get in "queue" to take a bathroom break.

Viewing 4 - 6 of 8 Reviews
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