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OneTouch Direct

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OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
1.0
Apr 18, 2015
Recommend
CEO approval
Business Outlook

Pros

There are no pros to this job except that you may get a check but it will still be the wrong amount.

Cons

Supervisors don't take supervisor calls and tell you to handle it. You are on a tier to take calls and either you get nonstop calls or you get none all day. They are always messing up paychecks. Don't even get 40 hours in a week. Supervisors are sleeping with employees. It's so ghetto.

1.0
Apr 17, 2015

Performance Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great sales teams and mentorship opportunities

Cons

Poor leadership, management, comp plan, family/life/work balance, misleading expectations

1.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Full time I guess, if you need hours at horrible times

Cons

EVERY SINGLE THING ELSE.... I went into the job with a positive outlook regardless of the reviews I also saw! I went into training and T-mobile was a new project so they had trainers from internal T-mobile to train us. I mean over all T-mobile just screws people over but the training I received... didn't help at all. They messed up my direct deposit, management is rude and unhelpful especially human resources. The hours are horrible.. and they always give false promises. It is such a small space and the environment there is sooooooooooo ghetto. It is literally like high school where rumors and people are always judging you even the upper management. Everyone is sleeping with eachother and people are dirty so germs are everywhere because people don't know how to clean up after themselves. I got sick 3 times due to that job and omg... the bathrooms... especially the WOMEN'S... GROSS. The men think they can keep hugging you and touching you or sizing you up and down. Now this sounds like over exaggerating but seriously just do yourself a favor and DONT work here. The hours aren't flexible in any type of department whether it is Verizon Cofee of T-mobile sales/ customer care... AT&T... They give you ONE 20 minute break for full time and they tell you when to take it. They always schedule it an hour into your shift. Then you get one 30 minute lunch and tell you when to take it. The lunch isn't the crappy part really but the break... like really? I just got here. Supervisors refuse to take your escalation and you're just put into a position that nobody knows what theyre doing. Oh yeah and people also suck at parking... the parking SUCKS. Anyways, it keeps going... but I'm done. One touch sucks.

Viewing 325 - 327 of 384 Reviews

Glassdoor has 388 OneTouch Direct reviews submitted anonymously by OneTouch Direct employees. Read employee reviews and ratings on Glassdoor to decide if OneTouch Direct is right for you.