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OneTouch Direct

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OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews
4.0
Mar 20, 2015

Better Than The Brand

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Internal Growth Ability to make money Fun Work Environment Great Learning experience Sales Experience I started off at one touch direct on the sales floor with almost no experience. After just a few monthes of training classes and being coached by supervisors I was making sales constantly. I have also moved up to a management position that is setting me up for a successful future.

Cons

Communication Not that many parking spaces Late night shifts Although One Touch has been a great experience for me it has its cons like every other business. These cons are not really anything that should stop someone from pursuing a career at One Touch, in my opinion

1.0
Mar 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The Pros of OneTouch Direct is that the pay is not terribly bad, especially if this is your first job. This is a great entry level position to start out in if you have no work experience and need some to go on your resume. There is also opportunity to earn Commission which is great if you are good at the sales aspect of the job. The direct management of the agents also do the best they can to make the environment as fun as possible.

Cons

There is absolutely NO GROWTH! You might become a Supervisor or even a Team Lead, but the pay isn't great and they will put you back on the phones quicker than you blink because they need more people on the phones to create more revenue. Even though you can make commission they are constantly changing it and it can be very difficult to get into a good rhythm.

1.0
Mar 20, 2015

CSSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros at all worst job ever

Cons

Worst company ever, no seats, low pay, changes occur everyday,

Viewing 328 - 330 of 384 Reviews

Glassdoor has 388 OneTouch Direct reviews submitted anonymously by OneTouch Direct employees. Read employee reviews and ratings on Glassdoor to decide if OneTouch Direct is right for you.