Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 34 reviews)); "great commission when phones are ringing" ((in 18 reviews)); "Great people and fun environment." ((in 16 reviews)); "Decent money, work from home." ((in 13 reviews)); "Good benefits if you last 90 days." ((in 10 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 35 reviews)); "Supervisors don't know much about the products/services/updates" ((in 20 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Training is pointless, unlearn everything you’re taught once you get on sales floor" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

384 reviews

3.0

Oct 23, 2014

My experience at One Touch Direct wasn't a bad one, but wasn't the greatest either.

Customer service/sales representative

Recommend

CEO approval

Business Outlook

Pros

I liked the sales incentives they gave us. You make a sale and get put into a drawing to win different things every week such as iPads , iPhones, Bikes, TV's, Computers, and more. You still get your commission for the sale as well as get put into a drawing.

Cons

Challenges are the long hours sitting in a chair with minimal breaks. sometimes the job can be stressful, and theres not enough floor support for newer agents. Also the customers can stress you out a bit more because they feel its easier to yell and curse at agents because its over the phone customer service and sales not face to face.

3.0

Oct 21, 2014

it was a okay job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

none it was not a really good work place

Cons

none it was not a really good work place

1.0

Aug 31, 2014

Worst company I have have worked for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Being able to leave (depending on what time you are scheduled to leave) if the calls are slow in the afternoon

Cons

Supervisors did not want to help, pay is bad, very ghetto environment, breaks are not long enough, trainings are worthless

Viewing 337 - 339 of 384 Reviews

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