Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Commission is good if you work for it" ((in 17 reviews)); "Great people and fun environment." ((in 16 reviews)); "Decent money, work from home." ((in 14 reviews)); "Flexible schedules and very diverse." ((in 12 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 30 reviews)); "Supervisors don't know much about the products/services/updates" ((in 22 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "Leadership was awful and they showed favoritism" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (384 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

3.0

Nov 11, 2023

Ok job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Money to be made fast

Cons

Too short of training time

OneTouch Direct Response

2y

We know you invested time to send this review and we take it to heart. We are working hard to make sure that everyone is supported in a way that helps them thrive, so if our training needs improvement and to be built on, we’re glad to get this feedback to make it right!

2.0

Oct 30, 2023

Decent starter or in-between job

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Opportunities for weekly bonuses, fairly flexible with scheduling

Cons

Structure is lacking, training gaps are evident once you make it to the production floor

OneTouch Direct Response

2y

We hate to hear that the training left you feeling unprepared on the production floor! We’re constantly striving to improve our system, and thank you for taking the time to tell us about your experience so we can make things better!

3.0

Oct 17, 2023

Answer inbound and outbound calls

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You can wear anything you want to work

Cons

You are always talking on the phone

OneTouch Direct Response

2y

We appreciate your feedback because we’re always hoping we can make things better for our employees - and support their growth! Part of that is understanding your experience with us, so thank you for sharing.

Viewing 49 - 51 of 384 Reviews

Top companies for "Compensation and Benefits" near you

Associated Press

3.5★Compensation & Benefits

Squint/Opera

3.6★Compensation & Benefits

Raconteur

4.1★Compensation & Benefits

Channing Bete

3.7★Compensation & Benefits

Jobs at OneTouch Direct

Customer Service Representative - Remote

Chat Customer Support Representative - AT&T

Weekend Cleaner - Part Time

Remote Client Support Agent - San Antonio, TX

Call Center Sales Agent - Verizon

OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok job

Decent starter or in-between job

Answer inbound and outbound calls

Top companies for "Compensation and Benefits" near you

Jobs at OneTouch Direct