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      OneTouch Direct

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      OneTouch Direct Customer Service Representative CSR reviews

      2.3

      20% would recommend to a friend

      (8 total reviews)

      Joseph Mole

      20% approve of CEO

      20% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      5.0
      Oct 3, 2023

      Pay

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for , co workers and staff are helpful and very nice

      Cons

      Pay is not what was promised

      avatar
      OneTouch Direct Response
      2y
      It’s hard to hear that you felt like we fell short of a promise to you but we’re grateful you are sharing your experience. We want to help people redefine earning potential with competitive pay plus monthly bonuses. We hope our program constantly improves with feedback loops like this, and the incentives are strong enough to have people show up and aim high.
      1.0
      Apr 19, 2023

      Low Wages, Hostility, Management Deficiencies

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are indoor bathrooms and the receptionist, Amanda, is wonderful.

      Cons

      Compensation is very low, employees are lied to regarding commission and billable minutes bonuses. Employees are only allowed two 10 minutes breaks per shift and a very short lunch break, co-workers harass other co-workers and management turns a blind eye, Extremely unprofessional!

      Viewing 4 - 6 of 8 Reviews
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      OneTouch Direct reviewsOneTouch Direct Customer Service Representative (CSR) reviews

      Glassdoor has 388 OneTouch Direct reviews submitted anonymously by OneTouch Direct employees. Read employee reviews and ratings on Glassdoor to decide if OneTouch Direct is right for you.