Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Great people and fun environment." ((in 18 reviews)); "it's okay great pay and commission based and hours" ((in 18 reviews)); "Decent money, work from home." ((in 12 reviews)); "Good benefits if you last 90 days." ((in 9 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 21 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Leadership was awful and they showed favoritism" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(38 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

Reviews about "Culture"

Return to all reviews

4.0

Nov 26, 2019

From weary new hire to tenured employee.

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

- Sales commissions aren't capped - Flexible management - Middle to upper management are open and engaging with team members and foster a feeling of family and trust - Long periods of Unlimited overtime - Fun and engaging competitions, games, and events always boost morale

Cons

-High turnover due to the nature of the business -Less than trustworthy coworkers (Ex. Stolen lunches and cubical decorations - Outdated computers and software - Raises only come with advancement to management positions - Too heavily focused on sales and not as much as the quality of customer service and satisfaction. -Distracting (sometimes vulgar) music playing on speaker live calls on loud speakers.

5.0

Aug 13, 2019

Best Place to work

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Overtime hours, always give away food, pay advance , Fun work culture from my hiring process to training very exciting fun. weekly commissions checks

Cons

gotta work every Sunday, can't find supervisor when need help. Commission pay could be a lot better

4.0

Mar 23, 2018

Training Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great management team and leader position team

Cons

Hiring process should be better at selection

Viewing 19 - 21 of 38 Reviews

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