Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (384 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

1.0

Sep 23, 2016

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible, can leave and come as you please

Cons

To much work not enough pay. Poor management

2.0

Sep 10, 2015

One Touch Direct

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules. Will work with you if you need to missed days or leave early.

Cons

Pay. I believe it pays the least of all contact centers, which does NOT compensate for everything the employees are expected to do.

1.0

Sep 1, 2015

My Truth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility and that is ALL!

Cons

Long hours with only 10 min. breaks and 30 min. lunch (overworked), the pay sucks and there are too many job duties and quotas to meet for the little amount they pay. Also, it seems like they just hire anybody that's over 18, so basically did not like the atmosphere as well.

Viewing 19 - 21 of 384 Reviews

Top companies for "Compensation and Benefits" near you

Associated Press

3.5★Compensation & Benefits

Squint/Opera

3.6★Compensation & Benefits

Raconteur

4.1★Compensation & Benefits

Channing Bete

3.7★Compensation & Benefits

Jobs at OneTouch Direct

Customer Service Representative - Remote

Chat Customer Support Representative - AT&T

Weekend Cleaner - Part Time

Remote Client Support Agent - San Antonio, TX

Call Center Sales Agent - Verizon

OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

CSR

One Touch Direct

My Truth

Top companies for "Compensation and Benefits" near you

Jobs at OneTouch Direct