Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

384 reviews

3.0

Feb 17, 2025

Sales rep

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules and very diverse.

Cons

Little to no structure and inconsistent pay.

2.0

Feb 12, 2025

Honest Opinion

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The job can be flexible at times, depending on the nature of your work and what you’re involved in. There’s also some leniency from time to time, allowing for adjustments when needed.

Cons

The cons of the company include a lack of diversity in executive leadership, which can lead to limited perspectives at the top. There’s also an issue with too many relatives in key positions, which can create biased opinions and favoritism. Additionally, the company tends to offer more work with less pay, and the efforts you put in often go unacknowledged. Support can feel selective, with some employees receiving more backing than others, depending on who they are. There also seems to be no clear or consistent procedures or protocols to follow, which can lead to confusion and inefficiency.

1.0

Jan 24, 2025

Inconsistent procedures

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They always Pay on time and they're always hiring if you are ever in a tough situation.

Cons

Procedures and policies are always changing. Management roles are always changing. High turnover rate.

OneTouch Direct Response

Thank you for taking the time to review us. We strive to improve things daily, and your experiences with the procedures and policies are valuable input.

Viewing 25 - 27 of 384 Reviews

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