Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Commission is good if you work for it" ((in 17 reviews)); "Great people and fun environment." ((in 16 reviews)); "Decent money, work from home." ((in 14 reviews)); "Flexible schedules and very diverse." ((in 12 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 30 reviews)); "Supervisors don't know much about the products/services/updates" ((in 22 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "Leadership was awful and they showed favoritism" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

2.0

Jul 8, 2016

Inbound csr

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros besides mouth swab but do not care I didn't even wet it and was hired

Cons

Ghetto,disrespectful staff, low pay for call center

2.0

Jun 26, 2016

Unprofessional

Telesales representative

Recommend

CEO approval

Business Outlook

Pros

The pay was decent , $10/hr Opportunity for commission Benefits was ok

Cons

Unprofessional Dresscode was definitely not enforced Tons of cursing , eating at the desk, favoritism Your checks wold be short here and there (never happened to me though) Will hire ANYONE because they are constantly firing people or because people are always quitting

4.0

Jun 16, 2016

It's what you make it

Customer service representative/supervisor

Recommend

CEO approval

Business Outlook

Pros

This angel!! I worked there for 2 years in 9 months I became a supervisor and got off the phones...but while on the phone I was able to make plenty of money if u hit the easy metrics and overtime was great ones bringing home 14-1500 dollar checks every 2 weeks..if u about money this would work for u Plus it looks good on ur resume because u don't wanna stay here forever...shout out to my dawgs Dana Royce Mike Murray and Ray!!!

Cons

Management and supervise don't really like helping when facing issues with customers.. Managers are always in the office not helping

Viewing 292 - 294 of 384 Reviews

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OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Inbound csr

Unprofessional

It's what you make it

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Jobs at OneTouch Direct