Does Ontrak Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Ontrak Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ontrak Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Ontrak Health?

38% of Ontrak Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ontrak Health 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Ontrak Health?

Care Coach (72) , Member Engagement Specialist (32) , Nurse Care Coach (10) , Manager (9) , Outreach Specialist (7) , Clinical Operations Coordinator (6) , Health Coach (6) , Director (5) , RN Care Coach (5) , Community Care Coordinator (4) , Customer Care Coach (4) , Analyst (3) , Nutrition Specialist (3) , Software Engineer (3) , Anonymous (2)

What are the pros of working at Ontrak Health according to real employee reviews?

"Work from home, other coaches/trainers/supervisors were amazing" ((in 47 reviews)); "Pay was good and before the coked outCEO ruined the company it was nice" ((in 36 reviews)); "Good benefits" ((in 20 reviews)); "communication vision mission balance good people" ((in 13 reviews)); "Collaborative team" ((in 6 reviews))

What are the cons of working at Ontrak Health according to real employee reviews?

"Other sales reps that quit or were fired prior to the layoff had up to 3 months of commissions KEPT by the company." ((in 20 reviews)); "Poor management" ((in 16 reviews)); "Upper management treats intelligent adults as if they were children." ((in 12 reviews)); "No leadership" ((in 12 reviews)); "But most importantly to know, this company recently laid off 250+ people, and although lay offs happen understandably, Ontrak pulled the plug so quickly throwing us to the wolves with zero warning and not being transparent about what was really going on for months." ((in 9 reviews))

What are employees saying about Ontrak Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ontrak Health layoffs and their outlook for job security at Ontrak Health in 2026.

What are the top reviewed Ontrak Health locations?

Los Angeles , Santa Monica , Las Vegas , Remote , Henderson , Tampa , Austin , San Diego , Atlanta , Birmingham , Chicago , Charlotte , Houston , Miami , New York , Oklahoma City , Louisville , El Paso , Santa Clarita , Reno , Ocala , Orlando , Rockford , Kansas City , Tucson , Traverse City , Flemingsburg , Albuquerque , Casper , Goldsboro

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Ontrak Health

Ontrak Health reviews

2.7

38% would recommend to a friend

(332 total reviews)

Brandon LaVerne

47% approve of CEO

29% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.5

Senior management

Ontrak Health has an employee rating of 2.7 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ontrak Health employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

332 reviews

3.0

Jun 30, 2025

Think twice

Clinical operations coordinator

Recommend

CEO approval

Business Outlook

Pros

Many good people work at this company, with good intentions to help.

Cons

The work can be overwhelming. You may be told about opportunities to advance but may not be given a raise with a promoted role.

3.0

Jun 2, 2025

Company with a great Mission

Sr. executive assistant to chief executive officer

Recommend

CEO approval

Business Outlook

Pros

Company strives to bring Mental Health services to the people who may need it

Cons

Layoffs will occur if business declines

1.0

May 8, 2025

Awful

Nutrition specialist

Recommend

CEO approval

Business Outlook

Pros

- co-workers were nice and supportive

Cons

- My team was mostly RDs, yet our trainers had us read a blog post from a personal trainer's site about "How to become a nutrition coach" as a way to highlight differences in nutrition backgrounds. They were surprised when we said we found this to be not only insulting to our profession, but not effective training - No leadership - I was told not to verify HIPAA because it "made me sound cold and the goal is to win trust with customers"

Viewing 10 - 12 of 332 Reviews

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