OpenGov reviews

3.3

50% would recommend to a friend

(404 total reviews)

Thiago Sá Freire

55% approve of CEO

58% positive business outlook

OpenGov has an employee rating of 3.3 out of 5 stars, based on 404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenGov employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

404 reviews
5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Ok, I’m breaking my silence and setting the record straight. I don’t eat at a restaurant or stay at a hotel unless it hits 4.4 stars or above, so why would I work at a company sitting at 3.6 stars as of today? I’ve kept an eye on these reviews over time and noticed something strange. A handful of negative reviews sound suspiciously alike, sometimes even word for word. It’s hard not to wonder if a few bad actors have something to gain from dragging us down. A lot of the one star reviews read like a dramatic breakup letter. I’m sure you’ve seen the familiar story where, no matter how much you try to take the high road, an ex still manages to cast themselves as the saint and you as the cautionary tale. PROS Leadership I trust to have our best interests at heart, and leadership that operates with real transparency. I see a lot of quick takes about the direction of the company, and I’d bet many of the loudest critics don’t actually understand what it takes to run an organization of this size. Coworkers who are bright, hardworking, motivated and committed to our values. Many are people I’d grab a beer with, which is the ultimate litmus test. You will never feel like the smartest person in the room here, and that is a rare and energizing thing. The product and the mission. These belong together. We have the chance to build something meaningful and contribute to work that genuinely makes a positive impact on our country. A long term vision that remains strong in a crowded space full of legacy incumbents and copycats. After attending dozens of trade shows, I can say confidently that many of them are not in it for the right reasons.

Cons

You will work hard. Really hard. We’re upfront about that in interviews, so it shouldn’t come as a surprise. Changing the country one government at a time is not a simple endeavor. Gov tech is a tough vertical. There’s red tape, bureaucracy, and complexity, but that’s exactly why a solution like ours matters. Rapid change is part of the environment. You have to be adaptable or you’ll feel the whiplash. It’s not for everyone, and experiences can vary by team. We’re growing quickly, sometimes unevenly, and it’s on all of us to live our values and build our culture. Compensation can land in the middle of the pack, though high performance moves the needle, and the equity is real.

avatar
OpenGov Response
7mo
Thank you for your thoughtful review — it means a lot coming from someone who’s been with OpenGov for years. We love hearing your pride in our mission, teammates, and long-term vision. The work we do is hard and fast-moving, and we’re grateful for people like you who help us rise to the challenge and power more effective and accountable government.
3.0
Nov 20, 2025

It Has Changed

Recommend
CEO approval
Business Outlook

Pros

The people here are smart and push you to be better. We have great company events and work with some good products.

Cons

I’ve been surprised by how many great people they’ve let go recently. They’re pushing everyone to learn a lot at once, which isn’t necessarily bad, but it needs time. They also cut most of their remote support teams—people with valuable expertise that we no longer have. In my opinion, that loss is already affecting the quality customers receive. I’m not sure what the logic is behind these decisions, but it’s definitely created a sense of fear. It’s a big shift from how things were just a year ago. I’ve had valuable opportunities, but my compensation hasn’t grown in line with them. While the company started with strong values, the culture has changed in the last few years and feels less people-focused.

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong Company Vision - Clear Expectations - Performance Culture

Cons

- Pay is median is especially for a tech company - Always on expectation

avatar
OpenGov Response
7mo
Thanks so much for your review! We love hearing you call out the strong sense of community and shared vision at OpenGov. Everything we do is rooted in our mission to power more effective and accountable government, and it’s important to us that employees feel connected to that purpose and to each other. We also regularly benchmark our pay and benefits against market standards to stay competitive, and we appreciate you taking the time to share your feedback.
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Glassdoor has 422 OpenGov reviews submitted anonymously by OpenGov employees. Read employee reviews and ratings on Glassdoor to decide if OpenGov is right for you.