OpenGov reviews

3.3

50% would recommend to a friend

(57 total reviews)

Thiago Sá Freire

55% approve of CEO

58% positive business outlook

Reviews by job title

57 reviews

Reviews about "Compensation"

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5.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

OpenGov takes leadership seriously. I recently participated in an intensive two-day leadership development program at the San Francisco office, and it was one of the most impactful experiences of my career. The sessions went far beyond surface-level training. They explored how to lead with clarity, accountability, and intention; principles that are embedded in the company’s management philosophy. What stands out most is how deeply aligned the culture is with the company’s mission to power more effective and accountable government. Leadership at OpenGov isn’t just about hitting metrics; it’s about modeling the right behaviors, building trust, and driving results with purpose. The leadership principles are more than just slogans. They shape how people show up for their teams every day. More personally, OpenGov has been a major part of my life, right alongside my team in the Marine Corps. Working here has seen me get married, buy a home, and start family.

Cons

In the words of Agent K in Men In Black: "Oh yeah, it's worth it. If you're strong enough" The pace at OpenGov can be relentless. With growth comes change, and priorities can shift quickly. High performance is part of the culture. Some departments are still evolving their internal processes, which can create friction or inefficiencies when cross-functional work is required. As the company scales, ensuring consistency in execution across teams can be a challenge.

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OpenGov Response
10mo
Thank you for sharing your experience! We’re thrilled to hear the leadership development program added real value and that our mission resonates so strongly in your work. We’re excited to keep investing in your growth!
5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

A few things to note here. For one, the culture and the mission are extremely important to this company, and this can be felt across all teams, not just sales. The training here is great, and engrained in the culture. Each manager/leader cares deeply about staff, and will put in the effort to make everyone successful. The company is also growing, and with a big initiative to promote from within, this is a great time to be working for OpenGov.

Cons

The pay is on the lower end. I think if you take this as a great learning experience, then this doesn't matter. But there are definitely comparable roles that offer higher pay.

avatar
OpenGov Response
9mo
Thank you for sharing your experience. We’re glad to hear the culture, mission, and focus on training and leadership are making a real difference for you! Investing in our people is a top priority, and we know compensation is part of that. We continue to benchmark against market data and geographic location to stay competitive, while also focusing on long-term growth through training, support, and internal promotion opportunities.
2.0
Jul 2, 2025

Culture issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll have the opportunity to be involved with many different projects and learn a lot (but... be mindful of how much you say yes to) There are a lot of good people working there (though many are leaving). The mission is worthwhile and is improving local government.

Cons

You may be tempted to disregard the negative reviews, but the concerns are real. Many (not all) of the positive reviews appear to be astroturfing. The company may be mission-driven, BUT it also means you'll be seriously underpaid compared to market, expected to work long hours, and commute 4+ days per week. You'll hear "public service is personal" yet they've treated many employees very impersonally, and the turnover rate reflects that. For those that haven't left, MANY of them are feeling burnout and exhaustion. Pay is low compared to the market. Benefits are also not impressive in comparison (401k match is low, health insurance costs went up significantly, forced return-to-office, etc). They are actively reducing work-life balance and expecting you to work your 9-5 and be available all hours outside of that. Every task is treated as an emergency, so you're often expected to drop what you're doing, even on vacation. Promotions are barely promotions, as the pay increase is little more than your typical yearly inflation adjustment. Career development is basically nonexistent - they used to offer LinkedIn Learning and other continued education, but have since cut those programs. The culture is a problem, and it starts with execs/leadership -- lots of micromanaging, leadership going back on what they previously said, constant pressure, etc. It's clear they don't trust employees. The "culture of shout outs" they do on team calls often rings hollow as a result. Maybe 3 years ago, but not anymore. I used to have so many more positive things to say about this place, but it's no longer the company I remember.

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OpenGov Response
9mo
We want every team member to feel valued, supported, and empowered to do their best work here, and we’re sorry that wasn’t your experience. Over the past year, we’ve invested more in leadership development, career growth, and employee support while regularly reviewing our compensation and benefits against industry standards to stay competitive. Acting with urgency is a core part of our culture, but it should feel energizing and purposeful—not overwhelming. Your feedback helps us stay mindful of that balance as we continue building a workplace where our people can grow and succeed.
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