Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 94 reviews)); "Benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 36 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(119 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

Reviews about "Management"

Return to all reviews

5.0

Sep 17, 2025

Drinking From a Firehose

Sr. manager, strategic initiatives & growth

Recommend

CEO approval

Business Outlook

Pros

- the company is growing and moves fast but resources are easily navigable and simple to use - great transparency collaboration (no silos!) - everyone agrees on KPIs and what it means to succeed - leaders are focused on shared successes rather than growing their teams and domains

Cons

- the company moves at breakneck speed, so not good for anyone looking for an easy ride - while onboarding is structured, there is no hand-holding

OpenTable Response

9mo

Thank you for your thoughtful review. We’re glad to hear you value our transparency, collaboration, and clear goals for success. We appreciate your feedback on our fast-paced environment and onboarding approach — it’s helpful as we continue refining the employee experience.

1.0

Aug 16, 2025

Micromanaging, dishonesty, toxicity

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and an interesting product to work on. Some great lower level employees and many very smart people to work with.

Cons

There are some middle managers who are extremely toxic and if you end up with one, beware. Micromanaging, lots of politics, and a lack of transparency. Lack of imagination and vision from leadership. Risk averse and slow to evolve. Upper management plays favorites. Some legitimately rude and even unkind people thrive in this tech org. Meeting-heavy culture.

OpenTable Response

8mo

Thank you for taking the time to share your experience. We’re happy to hear that you’ve enjoyed the work, the compensation, and the opportunity to collaborate with talented colleagues. We’re sorry to hear about your concerns regarding management style, communication, and culture. Your feedback is important to us and will be shared with our leadership team to help us better understand where we can grow and improve as an organization. We appreciate your honesty and the time you’ve spent contributing to the team.

2.0

Jul 29, 2025

Decent at best

N/a

Recommend

CEO approval

Business Outlook

Pros

Good lower level managers. Decent spot to advance your career

Cons

Chris Kennedy really brought the morale down both in the San Francisco and virtual community. If he weren't there it would be a better place to work.

OpenTable Response

8mo

Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with your managers and that you see opportunities for career growth here. We’re sorry to learn about your concerns regarding leadership and morale. We take all feedback seriously and are committed to maintaining a respectful, supportive environment for everyone. Your perspective will be shared appropriately to help us continue improving as a workplace. We appreciate you taking the time to share your experience.

Viewing 1 - 3 of 119 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Sr. Recruiter (12 month contract)

Senior District Manager (Remote)

Director, Global Partnerships

Director, Global Partnerships