Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 54 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Senior leadership has no idea what they are doing" ((in 12 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(119 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

Reviews about "Management"

Return to all reviews

5.0

Apr 30, 2025

Couldn't be happier!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- great onboarding experience - supportive management - welcome and knowledgeable team - feel very valued - competitive comp and benefit offerings

Cons

- Being a large, global organization, there can be a steep learning curve to understand the local nuances - The company continues to evolve which means continuous on-the-job learning and experimenting. It may not be for someone who is looking for something routine.

5.0

Apr 17, 2025

Great experience so far

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Smooth interview process management seems to care about employees good benefits work/life balance (hybrid role) Training is 2 weeks long - Including a week long SDR bootcamp Everyone is willing to help (good team culture)

Cons

Not much diversity- especially in management (but that seems to be the industry in general)

5.0

Mar 18, 2025

Warmest Welcome

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

From the recruitment team to my manager team mates through to the people I've met during our office lunches, I've been made to feel incredibly welcome during my first two months at OpenTable.

Cons

Due to the size of OT, there are a lot of people you come across as well as departments and thus processes. It can seem a little overwhelming trying to get to trips with it.

Viewing 4 - 6 of 119 Reviews

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Jobs at OpenTable

Account Manager - Central Queue (French Speaking)

Sr. Compensation Analyst (Hybrid)

Sr. Recruiter (12 month contract)

Lead, Field Enablement

Senior District Manager (Remote)