Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 34 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

Skip to content Skip to footer

Notifications

OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(146 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

146 reviews

Reviews about "Career Development"

Return to all reviews

5.0

May 25, 2017

An absolute dream

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Management empowers agents, giving flexibility to completely resolve callers' issues. Fully stocked refridgerator/snacks and meals provided fairly often Opportunities provided for those who earn it. Incredibly knowledgeable staff, with patience to match it for agents who may have needed some more experience troubleshooting before working for OpenTable.

Cons

Salary is low for responsibilities given. Insurance feels lackluster for a company with this much clout. The same can be said about additional perks, they tout the "start up experience" in job postings, but the only "start up"-like perk I noticed was the free snacks and flexibility.

4.0

May 16, 2017

Good Intentions - Bad Follow Through

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

This is the best work/life balance I've ever had. The culture is fantastic, though geared more towards extroverted millennial types. The work itself is not boring and makes you use your brain. I love everyone I work with. Very little office drama (easy to stay out of some of the whispers of drama). Direct supervisors do not act above you and are always happily available. Generous PTO, constant lunch catering, good insurance, EcoPass, monthly team budget.

Cons

The pay. We get paid for customer support when in reality there is a large amount of troubleshooting/tech support. New feelings of being micro-managed are felt across all teams on the floor. We were promised things in training that all employees agreed were promised that now HR and upper management claim were never said. Upper management feels generally unapproachable, clique-y and judgmental. These are common opinions of myself and the workers we have left. We lost about 15 people in a little over a month out of an already small, understaffed support team. And we have at least 15 more actively looking for new employment.

5.0

Apr 30, 2017

Great Place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great place to work full of smart people that care about you as a person. As a recent college grad I was surprised with how much my opinion mattered in design decisions and this made me love my job even more.

Cons

Career path isn't as clear as it could be.

OpenTable Response

I'm happy to hear you are having a great experience thus far! We do value that this is a place where many managers do personally care about their employees and I'm glad to see you can feel that. I encourage you to talk with your manager for guidance on your career path with us.

Viewing 103 - 105 of 146 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at OpenTable

Sr. Compensation Analyst (Hybrid)

Account Executive (Remote)

Sr. Compensation Analyst (Hybrid)

Lead, Field Enablement

Senior District Manager (Remote)