Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 54 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Senior leadership has no idea what they are doing" ((in 12 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(119 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

Reviews about "Management"

Return to all reviews

4.0

Jul 11, 2016

Was a great Start up

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great business model And has a great potential in the market share.

Cons

Used to be a great work place until 2012. Once it was IPO there was a lot of management bureaucracy. Due to which a lot of good Engrs left.

5.0

Jul 5, 2016

Industry-leading company, Great culture, Cool people!

Quality assurance engineer

Recommend

CEO approval

Business Outlook

Pros

Great location (downtown San Francisco, 2 min walk to Montgomery BART station), Great and diverse culture and people, Highly skilled engineers and employees, Advanced technologies used for building great products and services loved by both diners and restaurateur, Great P&C (HR) team, Managers (At least the ones I've worked with) are highly professional and yet quite understanding, Great teamwork culture across the company, and of course lots of snacks!

Cons

Work-life balance issues from time to time, Not the best benefits package compared to some tech companies in SF Bay Area but sill pretty competitive package overall.

5.0

May 2, 2016

Great career opportunities, smart people, fun place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OpenTable is a GREAT place to work. The opportunities for employees are great, there is a lot of room to grow and potential to move up the ladder. Leadership listens to employee feedback and values it. There is a lot of new, exciting programs both in the business world and in terms of career growth. The people here are passionate, smart, and creative. It is cliche, but the truth is - we work hard and we play hard.

Cons

The company is going through some changes at the moment which means we are experiencing some growing pains.

Viewing 103 - 105 of 119 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Sr. Recruiter (12 month contract)

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships