OpenTable reviews

4.0

74% would recommend to a friend

(119 total reviews)
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Debby Soo

76% approve of CEO

76% positive business outlook

Reviews by job title

119 reviews

Reviews about "Management"

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5.0
Nov 21, 2023
Recommend
CEO approval
Business Outlook

Pros

The company offered good pay and benefits. The management was very compatible.

Cons

The company was affected by restaurants that went out of business due to the shutdowns in 2020. The management tried very hard to help restaurants and their employees but was forced to finally take cost-cutting measures.

2.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to work with restaurants and feel like you are making a positive impact on their business. It's fun to be part of the restaurant community

Cons

There's been a big shift in culture since all the leaders from Kayak came over. The culture is toxic and you don't feel as if management has your back. Goals are all about revenue first and foremost. For historically being a leader in hospitality tech, it's no longer a hospitable company. Only a matter of time until customers see this.

1.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The schedule is at least ok

Cons

Insane micro management and you are literally always hounded about performance. You are expected to take abuse from customers and cannot disconnect from an abusive customer without prior authorization

Viewing 25 - 27 of 119 Reviews

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