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      OpenText

      Engaged Employer

      OpenText Customer Support reviews

      1.2

      2% would recommend to a friend

      (7 total reviews)
      avatar

      Ayman Antoun

      Not enough data to show CEO approval

      4% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.2

      Diversity & inclusion

      1.8

      Culture & values

      1.5

      Compensation and benefits

      1.2

      Career opportunities

      1.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      2.0
      Mar 30, 2021

      Growth through acquisition

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is competitive, my immediate management is trustworthy

      Cons

      Knowledge of staff is not valued, low cost staffing center strategy is inconsistent, HQ in Waterloo, Ontario leads to position elimination for US-based employees.

      3.0
      Nov 6, 2019

      Good company

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global presence, Solutions offered, Location

      Cons

      Some disconnect among internal departments

      4.0
      May 10, 2018

      Customer Support

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      -many interesting things to learn -they invest in employee education -smart people around -decent workload and relaxed work environment

      Cons

      -too many jobs relocated offshore while people working in the European HQ lack development perspective

      Viewing 4 - 6 of 7 Reviews
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