OpenText reviews

3.2

52% would recommend to a friend

(5,610 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

43% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Paycheck The remaining Pros that were once there have now been wiped out by the current ELT

Cons

Workload - used to be OK, but now with a recent history of Riff's the workforce has been reduced to a level where the remainder are expected to work more - work weeks of 60-100 hours are not uncommon. Salary - Salary increases are minimal at all if any based on merit (less than 1% for an excellent review). Excuse given is there is no money to give bigger increases. Interesting as the company is constantly increasing its dividend to shareholders and not paying more to staff. If you do really want an increase you need an offer in hand from another company - OT will then match this. Healthcare - Benefits used to be excellent with a large pool of in network providers. OT chose to move providers, this has resulted in higher costs, with less choice. The company is also trying to push employees to a HSA model with less coverage. For those that do still opt for the 100/50 coverage the personal out of pocket increases significantly each year. The only winner here is the company that is obviously trying to reduce its cost of healthcare. Travel - In most positions you are expected to travel. Expect travel to be around 75-100% higher than the job description describes. Having spoken with a friend who still works there they now enforce mandatory hotel selection (Mandatory hotel is Candlewood Suites unless their is an office close by). Also implemented is a policy of maximum $60 per day for employees meals. This is fine if the employee only works 8 hours per day but when days turn to 16 to 20 hours the company simply refuses to pay any more - note this is not a per Diem it is a limit! This amount also is the same whether you are working in the middle of nowhere or Manhattan / LA etc. Ethics Training - this is a mandatory annual course, which is actually quite good. However the code is not enforced on executives. There are multiple examples of conflicts of interest which is if it is being carried out by upper management is simply ignored even if reported. Work Life Balance - Per the above is non existence. When signing up with OT you are now expected to sign up to a work work balance. Management point of view is along the lines if you are not a sales guy you are not important. If you decide to work here then get used to it.

1.0
Sep 10, 2015

Barrenechea knows ZIP about Cloud

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you survive the RIFs and the deplorable conditions, you stand to rise up through the ranks as all the intelligent people leave voluntarily.

Cons

This CEO doesn't know the first thing about running a Cloud or Subscription business. He's got his head stuck in the License model where each sale is over and done with, move on to the next one, and margins are high because all the development work is done and you just bought the company and its legacy products and maintenance revenues. Cloud/Subscription on the other hand, is all about ongoing relationships, which requires more support resources to maintain and grow if you want the dollars to keep coming. Ridiculous penny-pinching leaves support functions understaffed, overwhelmed, and backlogged. Brilliant, Mr. CEO, when you can't even bill your own customers. Sales spends considerable time dealing with such customer problems instead of uh, selling. Ridiculous MICROMANAGEMENT by CEO. All other levels of management are completely un-empowered. Transactions down to the hundreds of dollars require CEO involvement, approvals process takes weeks or months for anything. Existing established and effective processes from acquired companies are layered upon with corporate processes that duplicate and hamper. You RIF your low-performers only to be followed by your top talent walking out when their managers can't get a retention approved in time. BRILLIANT!!!

2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Good products and services Good customers who can be loyal Co workers who care about doing a good job and working hard

Cons

Extensive micro management from the CEO negatively impacts all aspects of the company Little respect for the talent employed Not investing in products or business, constant cutting Morale at an all time low

Viewing 28 - 30 of 5,610 Reviews

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