OpenText reviews

Poor Sales Managment at the director and SVP levels; treats experienced Enterprise Account Executives poorly; constant SVP turnover. I have been with Opentext for many years and have seen 5 SVP's for NA in the past 3.5 years. Sales Directors constantly being pushed to close deals that are not ready to close and forcing customers meetings from the VP's to get it done. Continuous account shuffling even with long term, continuously buying customers. SAP relationship has been in jeopardy for the past couple of years and virtually no relationship with Microsoft or Oracle. Few new solutions and constant product naming has confused customers with existing solutions questioning their investment. Maintenance division requires uplift every year causing long term customers to reconsider future purchases. Severely dysfunctional cloud team with poor execution skills and outdated technology that does not meet the solutions hardware requirements. Minimal innovation, creating solutions that have little customer interest but to please the analysts. Solution Consultants are few as they continuously leave Opentext leaving the Account Executives without resources when needed. Heavy shortage of Professional Services people to actually implement solutions as they have also left Opentext.

CEO and his team of first line managers. A sick man professionally and personally. He has no personal life and it is noticed by the employees. Has the Canadians thinking he is one of them.... Pure joke. Has a board of Directors who are clueless puppets that the CEO sucks up to, so he can manipulate. Most of the CEO's direct reports cannot personally tolerate him, but they do so to keep a job. In 3 years this company has flushed all but one of the executive leaders, including 3 SVP's of HR, 2 sales leaders and others. Many people from the CEO's Oracle background laugh that he is now a CEO. A pure tech head, clueless of real innovative business and people skills. It is amazing Wall Street tolerates.