OpenText reviews

3.2

51% would recommend to a friend

(468 total reviews)
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Ayman Antoun

42% approve of CEO

42% positive business outlook

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468 reviews

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1.0
Sep 2, 2013

**SALES PEOPLE - RUN away from Open Text!!**

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros at OT whatsoever

Cons

The Company - buys post- mature companies with archaic technology with large installed bases. Maintenance increases 10% per year, customers are stuck with hard to rip products. The job - only a handful of sales people with key accounts make money. Roughly 90% of the sales force doesn't come close to making money. Less than a third of the company had sold more than $100k. Management - micro-management, high stress, outrageously long account reviews with zero purpose or action. Products - thousands of old, outdated technology. Little to no technical support, most SEs from the originating companies left or were pushed out. Only a few good SEs who are in ridiculously high demand and cannot provide adequate support. Customers - frustrated with Open Text, the best sales cycles where when customers paid handsomely to get off the OT products. Vision - Barrenecheas vision of EIM is absurd, it is basically trying to explain chaos and haphazard acquisitions. Does not resonate with customers at all. Other factors - turnover is absurd, benefits are mediocre, pay is low, commissions virtually non-existent. Work/life balance is not there at ALL...we were instructed to take vacation, without really taking vacation. If you have too much vacation accrued, which we all did because the pressure was absurd, we were forced to log days off in the vacation tool, but we worked through it.

1.0
Aug 16, 2013

Too many issues, not enough innovation

Recommend
CEO approval
Business Outlook

Pros

Great people and good work/life balance.

Cons

Software has lots of bugs and lacks real innovation. Many of the products look like left overs from the 1980's. They acquire other companies, layoff most of those employees, and then seem to have problems integrating those products into the existing mix. They need to focus more on having a small core of highly innovative products that stand above the competition instead of having hundreds of mediocre products lacking features and riddled with issues. Roadmaps rarely ever come to fruition. This company dreams big, but falls short. Althought it doesn't receive the same press BlackBerry does, they have had a lot of layoffs, while the current ELT and CEO make 4 times the amount the previous leadership team did.

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