OpenText reviews about "manager"

42% positive business outlook

Reviews by job title

444 reviews
1.0
May 28, 2025

Run, don't walk

Recommend
CEO approval
Business Outlook

Pros

Smart, loyal (to a fault), dedicated pre-acquisition, coworkers.

Cons

I came to OpenText through an acquisition, as most people do. (If you're thinking of joining OpenText - see my review title - "Run, don't walk".) Post acquisition the leaders visited our site, they told us what we wanted to hear, but in reality, they don't care about the people or the products they acquire. Their job is to acquire, cut costs, and try to ride the maintenance revenue out (aka laying off those that know the products, and moving the work to India). Post acquisition, the benefits got worse and were more expensive. Pre acquisition, our products were great innovative products. However it's not possible to keep up with customer demand as they lay off the most experienced developers and testers. Those remaining are picking up codebases they didn't know and are doing what they can with the limited resources. Product Managers outright lie to customers, give unrealistic timeframes and then get mad when the development and deployment teams can't deliver on the Product Manager's commitments. We had a very successful internship program for years. It was shutdown post acquisition without any local input. We were told that Mark Barrenechea personally ran the internship program. Then he promptly told us to close down our successful 20+ intern pool. Previous to acquisition, we were able to be flexible, work remotely. However Mark B read of other companies like X and Amazon mandating RTO and followed suit. He's mostly a follower without many original content. Mark thinks he's a big tech leader and loves to follow real tech company's policies. RTO is an example. He spins it that we need to be in the office for "moments that matter" - but it's just a mandated RTO, most likely to help with attrition. I stayed longer than I should have post acquisition. If you're thinking of leaving, do it - live is much better on the otherside. Customers of OpenText, you should look for other solutions. In a few years time, you'll be glad you jumped ship now.

2.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The main office is in a beautiful location, the cafeteria meals are excellently priced and of good quality, and there's access to decent coffee and flavoured water. Also, huge emphasis on work/life balance, even though that's occasionally violated. Still a massive plus.

Cons

For starters, the pay is far lower than the market average. This is especially offensive when you consider that the CEO is one of the highest paid CEOs in Canada. Seniority can, and often does, mean an increase in salary by a few thousand but nothing commensurate to what the job requires. The biggest issue, however, is the people. Perhaps it's the tension everyone feels after experiencing so many back-to-back lay offs, but people here, as another reviewer aptly stated, seem to take everything personally. Additionally, several employees respond rather curtly/rudely when you approach them with a question regarding their work, even if you come across as friendly. Many employees are often on the defensive, and will either actively ignore your inquiry or respond rudely, going as far as complaining to your direct manager if they feel inconvenienced by your questions. There is a complete lack of cohesion between teams, often with leaders fending for themselves. This culture has trickled down to the average employee, and now the organization is stuck with individuals who only see themselves as just that; an individual. It can make anticipating collaboration an anxiety-inducing affair, and can make a good day feel miserable. Some people seem more immune to it than others. Having worked in companies where the poor management is often balanced out by amazing and generous peers, I'd say OpenText has the opposite problem and it can be quite draining.

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance. Heavily sales focused, not really innovating. Growing via acquisition.

Cons

Lots of virtue signalling by all employees and leadership. Unfortunately, not a lot of those virtues displayed when required to act with integrity. Middle managers are prioritising their own careers over the opportunities that are available in the market. Heavily bureaucratic, you are just a number to a team of distant managers, no matter how well you perform.

2.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

1. opentext acquired multiple companies. 2. They have multiple digital products

Cons

1. TeamSite is legacy one and non-technical managers lead engineering team with product knowledge. Very bad experience. Not recommended.

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OpenText Response
1y
Thank you for your feedback. We’re proud of our diverse digital product portfolio. We’re committed to continuous improvement and appreciate your input.
3.0
Jun 4, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Supportive managers and really takes care of employees’ well being.

Cons

Massive layoffs due to restructuring.

2.0
May 11, 2025

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally speaking, the colleagues are decent people. I don't really blame them for the problems I had, but mostly towards to working culture and upper manager. Okay benefits, although base minimum for the country I am working.

Cons

- I felt misled on the job application. It described the role as requiring technical skills in various programming languages, and thought this would be good to further my skills. In actuality, I hardly use those and I am worried that I tanked my IT career by choosing this role. - Very poor quality legacy, closed source, licensed tools to work with. If you studied IT in university, you just took a time portal two decades back. As a result, the software we maintain does not feel secure, fails constantly and we do not follow modern develop principles, forcing to do lots of manual work vs working in a programmatic, smart way. - Extending the above point, when you voice your opinion you people become defensive, that this is how it's done in the real world, coming from people who never worked an IT job before. It's a bit shocking how so many people have "Cloud...." whatever in their job title, but they don't know anything about networking, cloud computing concepts or software development. It's one bad design / development practice initiated by uneducated people to fix the previous one, rinse repeat. - Very cliquey working environment, with the "cool people" having their own circles, that will make you feel like an outsider for having different opinions. As a result, you are made to feel anti social and negative by your manager and team at least once a week. - Management pushes more and more work on us, with very high expectations, although our pay is bottom of the barrel for the industry. When we start to feel stressed out, management tells us what we want to hear that "oh, we will raise this" but nothing happens. Mixed signals for encouraging work life balance, while expecting us to work intensely the whole day, and at the same time expecting us to attend social things during work hours. - Guidance and training is almost non existent, and blame is constantly put on us when something goes wrong, but there is no credit given when we stress over very complex tasks and figure things out. We are reminded to "ask questions" when we don't know, but if we don't know what we are doing is wrong - how would we know to ask or not? When you learn IT in a certain way in University, everything in this role is counter intuitive to that, and it's incredibly easy to make a mistake because of the huge amount of manual work. In a nutshell, its a very narrow minded environment to work in with really bad software and really backwards working practices. I really hope to leave this role soon. Thanks to my manager and some team mates for trying to be nice to me.

4.0
May 13, 2025

Overall Good

Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay. Still following hybrid model

Cons

Some managers are really bad. Very bad annual hike.

2.0
May 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Salary Good work-life balance Good benefits

Cons

No opportunities to growth. Management hide real things to employees. Favoritism towards managers friends.

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Company offer great work life balance Pick and drop service, food service

Cons

They are working on old tech stacks Most of the days there is now work, people just come to eat sleep and talk No skill growth here There can be little biasness between team members, if you manager is from a specific culture he will only prefer to talk and give work to the people who are from there culture, for other they will maintain distance, do micromanagement for them In 1:1 managers will always make you feel bad and un wanted, and alot of criticism, they will expect you to do something extra for the company along with the work,

Viewing 19 - 21 of 444 Reviews

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