Opentrons reviews

Transparency has gone out the window recently. Lots of rounds of layoffs and then in place they hire people with big names who don’t really do much but stand around and direct other people to help someone in their place because they do not know what is going on half the time- they’re just there to grab their big check and bounce once their “structure change” doesn’t work out. Management is misguided and just shifts things around hoping it will work this time, but it just leads to more layoffs and more brain drain. The product is not good and it feels like the pre sales team and sales people almost misguide you into thinking the product can perform better than its able to. Communication around the newest product (OT Flex) was horrific and almost comedic- no cross communication about anything and they didn’t even know what features it would have on launch. Sales seemed to be the star team of the company and would constantly give themselves pats on the back and even held their own award ceremony where they congratulated themselves. Other than the sales pipeline, there is not much room for growth here and your team will likely be stepped on.

In some ways the culture of transparency has dissipated over the years (e.g. hidden calendars, HR making decisions on behalf of other teams without consulting them) but on the other hand there's a lot of open sharing of future plans and financial health by the CEO/GM. There are also strong channels of open communication around all hands and similar meetings. Bandwidth constraints and burnout aren't uncommon and can lead to poor performance and unhealthy stress.