Option Care Health reviews

3.0

45% would recommend to a friend

(985 total reviews)
avatar

John Rademacher

57% approve of CEO

38% positive business outlook

Option Care Health has an employee rating of 3.0 out of 5 stars, based on 985 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Option Care Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

985 reviews
1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits offered (insurance, pto, and 401K)

Cons

I worked under a manager who was verbally and mentally abusive, manipulative, harassed me almost every single day, hounding me for not knowing my job as good as my coworker who had been doing it for over 6-7 years. There is no training for the job, it is all on the job training, but EVERY situation is different, making it all the more difficult to learn the job. If the job wasn't done to the T, and my coworker and I didn't listen and do exactly that was told to us by our more experienced coworker we'd get tattled on to the manager and then get called into the office and yelled at by the manager. On several occasions I was yelled at, talked down to and degraded at my own desk where all my coworkers could hear everything being said loud and clear and all they could do was ask how I am surviving there. The other supervisors under the manager were too afraid to confront her of was going on because she'd make their life a living hell as well. There was an incident that the manager tried to choke me, but stopped herself before she physically put her hands on me. I never reported this to HR because of retaliation reasons from the manager and I know HR would not have backed me up. This was reported to HR in my exit interview via website (survey monkey) and a report submitted to HR on my last day. Attempted several times to reach out to HR to discuss what happened and my reason for leaving this job. HR and I played phone tag and last phone call made, they never called back. I was there for 18 months and was emotionally drained and miserable. if it wasn't for a couple of my coworkers on a different team I would have quit after 4 months and been completely satisfied with the decision. One of my coworkers and I went and talked to HR about what was going on and how they had been treated and how I was at the time being treated and nothing was done about it. Nobody has survived in the position more than 2 years. The day I put in my 2 weeks, she admitted that she wasn't fit to be a manager, but it is what it is and if she had the choice she wouldn't be a manager. The job itself is not terrible, if you are given a fair opportunity to learn it and grasp the ins and outs, but that isn't possible in the atmosphere of that department. Expectations are extremely high for this position and each employee is basically set up to fail.

1.0
May 13, 2022

Terrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can take an hour lunch

Cons

Whole lot of foolishness when you get back. Everyday. Day in. Day out. Very unnecessarily stressful

1.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Having a stable paycheck. Working from home Some of my coworkers were amazing and knowledgeable Great teamwork

Cons

Where do I begin? I enjoyed my job for about the first year of working there. New managers and directors were hired and it caused a downward spiral. Management constantly making changes to the teams which causes chaos and unfair workload dispersement. There was extreme favoritism amongst departments. Managers would pin entire departments against one another. They hired a warehouse manager that was allowed to slam doors, berate employees and be inappropriately aggressive to staff without repercussions. Anything this manager did was just swept under the rug. He literally abused staff and had numerous complaints with HR until they finally received a complaint that was so well documented they had no choice but to let him go. One of the directors will lie and throw staff under the bus for her own errors. She picks and chooses who and how she wants to punish for “wrongdoings.” If she’s intimidated by you- you’ll get off scot-free. If she is not intimidated by you, prepare to be punished to the “fullest extent of the law.” This director is happy to turn the other cheek for an employee who has been caught sleeping at their desk on a weekly basis and has seen it herself. An entire department got out of doing any work for several hours a week by doing “team breakfasts” where they brought in griddles and literally cooked a five course breakfast for themselves in the break room, sat around and chatted for hours, and were always be behind on work and asked the other department to do half of their work for them because of this. The supervisor would jump down anyone’s throat if they sent an email to anyone on her team for follow up. This supervisor also refused to allow her uncertified and unlicensed team to answer the phones because they were “too busy” and in turn clinical certified and licensed pharmacy technicians were required to be customer service instead of focusing on working on prescriptions and MD communications. It’s a revolving door and they have had numerous people leave in the last several months. I can think of atleast 3 very seasoned and solid employees that didn’t even provide notice when they left, a few others gave two weeks. I can think of 7 people that have left in the last 6 months, and I actually think I am missing a person or two from that estimate. Lastly, they micromanage. They’re not open to ideas, and they treat their employees poorly. The current director let go of a technician for whatever undisclosed reason and used that opportunity to hold a meeting to instill fear and say “you might be next, we can easily replace you” to the rest of the technicians. I this was a couple years ago and I never forgot this. Look somewhere else. You don’t deserve to be treated like you’re nothing.

Viewing 52 - 54 of 985 Reviews

Glassdoor has 1,017 Option Care Health reviews submitted anonymously by Option Care Health employees. Read employee reviews and ratings on Glassdoor to decide if Option Care Health is right for you.