Is Optum a good company to work for as a Recovery Resolution Representative?

Recovery Resolution Representative professionals working at Optum have rated their employer with 3.2 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Recovery Resolution Representative Jobs at Optum now and start preparing for your job interview by browsing frequently asked Recovery Resolution Representative interview questions at Optum .

Does Optum pay Recovery Resolution Representative employees well?

Recovery Resolution Representative professionals rate their compensation and benefits at Optum with 3.1 out of 5 stars based on 34 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Recovery Resolution Representative salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (721) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Associate Director (128) , Medical Coder (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1933 reviews)); "Remote and Dynamic work environment good benefits" ((in 858 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 691 reviews)); "Flexible work from home schedule" ((in 590 reviews)); "Good culture and policies" ((in 572 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 623 reviews)); "Low salary and very low yearly increases" ((in 419 reviews)); "Frequent layoffs and no warn notices." ((in 312 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 168 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 135 reviews))

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Optum

Optum Recovery Resolution Representative reviews

3.2

63% would recommend to a friend

(34 total reviews)

Patrick Conway

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.6

Senior management

Recovery Resolution Representative employees have rated Optum with 3.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Recovery Resolution Representative professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Recovery Resolution Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

5.0

Jun 4, 2023

review

Recovery resolution representative

Recommend

CEO approval

Business Outlook

Pros

compensation, boss, supervisor, sme, facility

Cons

coworkers, pantry, non hybrid, no bonus

4.0

Dec 7, 2022

Has a lot of problems

Senior recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Great boss and team. There is currently a lot of potential for growth. Great PTO policy.

Cons

Optum employees are massively underpaid and the bonus structure is constantly being changed making it nearly impossible to receive any kind of bonus, it is impossible to get the maximum bonus at this point. Benefits for health insurance and 401k are way below average.

4.0

Sep 23, 2022

Plenty of pros/cons

Sr. recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Great PTO, Work remote, Flexible hours

Cons

Upward mobility doesn’t necessarily translate to significant pay increase Traction for innovative ideas of any kind can be very hard to come by in such a large corporation

Viewing 19 - 21 of 34 Reviews

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Optum Recovery Resolution Representative reviews

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Has a lot of problems

Plenty of pros/cons

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