Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to work from home but….(see cons) It seems like you get a lot of PTO but….(see cons) The computer equipment sent to you is decent.

Cons

You may get to work from home, and they may preach about work life balance, but in the end you have to stay and get your work done. There is a lot of work. The PTO sounds great when you are hired, but if you need one hour off you either a. have to take 4 hours of PTO or b. You get to tack that hour on to your day. Even if….you have been working over an hour for many days to get work done. The national training is great, but you won’t remember it. The local training in your office can be bad bc everyone is so busy and training someone is overwhelming. Even working from home “group think” mentality exists. People still talk about someone if they don’t like them. HR refers to employees as human capital. Need I say more ? My manager did not seem supportive or nice. I could literally go on forever but it seems they have adopted new start up culture for a huge company that is not new. They need your license, not your experience. Everything is so micromanaged, you are basically a data entry specialist not using your mental health experience.

2.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s hard to see any pro when the morale is low and the high turn over rate in the team due to mental stress.

Cons

Optum/UHC does not truly care about their team’s wellbeings. They ignored team surveys, employees complaints because leaders of the business team received many formal complaints as well as complaints the employee surveys and nothing was done to solve the issues. This would never happen in any other corporations when leaders outright screamed at people in a meeting and threw curse words around, whether it is in team meeting or meeting with external clients. This level of vulgar, rudeness and unprofessionalism would never be acceptable in other companies and they would be on their way out no matter how high up they are.. Team members would rather take a pay cut than stay within the team. Noone dared to speak up or take accountability like they used to with fear of being screamed at in front of everyone. Leaders has no accountability and blame everyone else if anything does not go their way. Morale has gone downhill and people who are left still question why nothing has happened to the leaders. Work for this company at your own risk.

2.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

-Optum has a consulting group much like Big 4 and other consulting firms. -WLB is excellent. You can cruise for years without putting in any real effort. -Great colleagues who are smart and capable.

Cons

-Joined the consulting group after having had stints with Big 4 and BAH... -Pay and title for my experience made absolutely no sense; they brought me in at least two level too low. -Sat on the bench for months; was arbritrarily aligned to a career manager who didn't have a clue how to manage a senior level person like myself. -My hiring manager (VP level) reached out exactly two times over 3 years. -No real career growth for M and D level folks; you only thrive as a junior level resource or a VP at Optum. They love young and cheap. -The biggest thing I will remember about Optum (UHG) is that they did not offer me paternity leave in my first year. I had to take PTO. The biggest healthcare company is the US (maybe the world) did not offer me paternity leave in my first 12 months!

Viewing 40 - 42 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.