Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Optum provides numerous opportunities for role changes within the organization. They have generous education reimbursement policies. There is every technology you might want to work on. Staff can be very cooperative in allowing you to come to speed in a new endeavor. Pay is competitive but not excessive.

Cons

Optum frequently has no boundaries for employees. Work weeks of 60+ hours are routine. Work demands can significantly exceed that for extended periods. The idea that at any time you might be requested to take on any task or requirement with a smile and a "thank you for this opportunity" makes this a demanding employer.

1.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Compensation is high relative to similar positions at e-commerce companies, marketing agencies, etc. It's a crapshoot, but there are some well-led teams, though god help you if you need to collaborate across teams to accomplish anything.

Cons

Impersonal, siloed, fractured organization whose members, at times, seem to actively resent having to work with one another. Leadership is disconnected from what's going on at a functional level within product/dev/data analytics teams. Rather than articulating common goals or pushing teams to work toward them, the c-suite loves to host livestreamed town halls and announce grandiose new vanity projects, though when it comes time to offer specifics and explain what the latter are meant to accomplish or how they'll impact junior staff workloads, crickets. Company seems to struggle with basic back-office functions. When Rally was merged into Optum, it took IT months to grant former Rally employees access to Optum cloud services. Team leads provided Rally product managers with virtually no support in the transition to Adobe Analytics. Project management meetings kept multiplying, but never seemed to improve coordination. I never so much as met a single HR staff member during my tenure, and after I joined, my recruiter brushed me off and ignored me when I had questions about benefits. Some longtime team leads enjoy way too much job security for how poorly they treat their coworkers or how little they understand how modern companies uses data.

Viewing 463 - 465 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.