Training is minimal because anyone with experience has been laid off or left already. Blind leading the blind. Then sweeping layoffs to make their bottom lines better. They can have "record breaking" profit margins, yet mysteriously, no one is 'meeting the internal goals'. It's all BS that's just to kiss the rears of shareholders and bleed the employees dry meanwhile. They'll host townhalls about how bad 'psychological safety' internal review ratings are, and then in the second breath, make sure no one feels safe from the next indiscriminate job cut.
Senior leadership is intentionally driving this company straight into the ground before they jump ship, dumping their stocks, and employees get laid off to make up for the difference from poor financial decisions. At this point they're trying to drive everyone out, so they don't have to pay out a severance. Teams are being cut to beyond barebones, then they hire thousands of offshore employees, with no training and no accountability. If they don't have a manager breathing down their neck every minute, they won't do anything because they're too scared of messing up. They're trying to plug in the holes from that with AI claim processing instead...tons of lawsuits in the works for that already from customers. Quality overall greatly suffering, which makes accounts drop their coverage with UHG..so what does the CEO do? Blame the employees left, and cut any chance for raises or bonuses. No one can 'meet goals' because they're literally just making up numbers off the top of their head as a 'standard'. Can't wait for this next wave of layoffs after annual review season, so they don't have to even pay people for a cost of living increase. The pay is terrible and if you're not hired in with a decent amount, don't ever expect it to grow from there.
