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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,610 total reviews)

      Patrick Conway

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      1.0
      Jul 3, 2022

      Robots-- apply here.

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck. Benefits Coworkers Nothing. Nothing.

      Cons

      Everything. Zero work/life balance. Embarrassing raises. Super high expectations. Terrible management. Zero "leadership." Zero trust. Micromanagement.

      1.0
      Jun 29, 2022

      Nope - run away!

      Information technology director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and that’s about it.

      Cons

      Huge egos, poor strategic alignment across tech, horrible ethics, horrible HR policies and lots of variable team dynamics across the company. All the jokes about the lack of soul in insurance companies ring true here. Worst company I’ve ever worked for in 20 years.

      2.0
      Jun 12, 2022

      Senior Leadership is Terrible

      Senoir software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are great. The folks with the boots on the ground genuinely care about what they are doing. Whether they're software engineers trying to create the best product they can to the immediate business folks who want to deliver value to the customers. The people genuinely care.

      Cons

      Senior leadership gets in the way in every way imaginable and for the most stupid reasons. Refuses to invest in technology. Refuses to read the room of talent and meet the people where they are. As a company they are currently hemorrhaging talent and can't seem to figure out why and turning to offshore folks to be their saving grace. The senior leadership at this company can't hep themselves from making a bad situation worse.

      Viewing 496 - 498 of 15,610 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,088 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.