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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,610 total reviews)

      Patrick Conway

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      5.0
      May 31, 2022

      Great Company To Work For

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great supervisor, terrific co-workers, the management team are very supportive, the schedule is flexible so if you have to take off during the week for a medical appointment or such you can work some hours earlier or later in the day or on Saturday. Some overtime opportunities, emphasis on mental health and self-care.

      Cons

      The company is not keeping wages up with the inflation rate.

      4.0
      May 26, 2022

      Fast paced but manageable

      Pharmacy technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Management actively listens to staff suggestions & takes complaints seriously - Cross-training is widely available and encouraged - Scheduling is flexible and reasonable if you explain your circumstances - Secured facility with no direct patient contact - You're empowered to make independent decisions in the best interest of the communities we serve - Lots of overtime both voluntary and mandatory - Quarterly bonuses for your individual performance if you exceed your numbers which is very attainable so long as you stay focused - Free coffee & filtered water

      Cons

      - Gossip and drama among certain teams runs rampant - Lots of overtime both voluntary and mandatory - Strict repercussions for medication errors (However* there are plenty of safety checks in place. You'd have to go out of your way to mess up someone's prescription) - Weekly software updates that can be stressful to work around - Frequent procedural changes that can be confusing if you're not well versed on how the pharmacy systems operate

      1.0
      May 23, 2022

      Constant leadership changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work from home.

      Cons

      Senior leadership changes constantly. You don't get to know your leadership.

      Viewing 499 - 501 of 15,610 Reviews
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      Glassdoor has 17,088 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.