Optum reviews

3.4

56% would recommend to a friend

(15,620 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Regular pay check That’s about it

Cons

The worst culture . . . Do not work here. The only people who succeed here are those that enjoy trampling upon others work to make themselves look better. You know there’s a major culture problem when the CEO has to publicly celebrate an example of two business leaders actually working together to solve a problem. Pathetic. Pay and benefits are far below market. Health insurance (you know the one the company has total control over) is prohibitively expensive. In the midst of 7% inflation, you’d be lucky to see a 2% merit increase this year. This is not a tech company. If you try to work in a “digital” position here, be prepared to be strong armed into doing whatever untech savvy business leaders tell you to do. If you dare to try to collaborate or present a complementary alternative, be prepared to be the target of nasty escalation e-mails and the scape goat for “why things are going wrong” on the project. The company’s internal technology is awful to use. And yet you’re forced to use it weekly to complete training often irrelevant to your position and to fill out endless forms. It’s impossible to recruit tech talent because of the awful pay, reputation, and culture. I’m not even sure why there is a Talent Acquisition department when most of my colleagues and I have not received a single qualified candidate for open roles in over 4 months. Meanwhile, there has been insane turnover, and business leaders don’t seem to mind one bit. I have no expectations of Optum making health care better. It seems designed to make it worse—and after all, that’s where it’s profits come from.

1.0
Jan 7, 2022

Corporate

Recommend
CEO approval
Business Outlook

Pros

Corporate corporate,corporate,corporate did I say corporate

Cons

Disorganized poorly managed and rigid

1.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

Poorly organized management, constantly changing job roles, rapidly increasing workload, lack of communication, low wages, horrible health insurance, extremely low raises

Viewing 529 - 531 of 15,620 Reviews

Glassdoor has 17,098 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.