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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,620 total reviews)

      Patrick Conway

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      3.0
      Oct 7, 2021

      To each their own.

      Patient care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work from home - Company provides all equipment needed to work from home — internet/ business line. - Flexible in most cases.

      Cons

      - MANDATORY overtime for the last 11 months - Forced to use PTO on days you call out; along with you having to use your PTO, they give you an attendance point.

      1.0
      Sep 30, 2021

      Overworked and underpaid

      Clinical administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You're always busy, able to work from home

      Cons

      You're overworked, there are no interim bonuses like it was years ago. 2 to 3% increase in the spring. Constant change, if you express how you have entirely too much work, you're encouraged to continue with a smile on your face. The only way out is to resign or COMPLETELY CHANGE departments, which is impossible. I do not recommend working as an admin.

      1.0
      Sep 27, 2021

      They're ok...

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good employer great benefits good work life balance

      Cons

      unrealistic call managing expectations fulfilled multiple roles but just got paid for one department fell and we all got laid off

      Viewing 538 - 540 of 15,620 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,098 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.