Optum reviews

3.4

56% would recommend to a friend

(15,630 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The team was great, employees help each other, the pay is above industry standards

Cons

Lack of communication from management. I was diagnosed with a disability a year in-was fired due to not asking for a specific accommodation involving time. Although I had an email to prove I had asked for help and a doctor's recommendation it was explained to me that i did not specify it completely. The company does not care about the longevity of employees; many were let go after working there for 20 years. These were dedicated employees that I watched work double OT's to meet SLA's so the company wouldn't lose clients. I was so proud to work for Optum until the last year until they hired offshore and acquired a new company

4.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home option/telecommute is great. I appreciate the focus on culture, Bravo awards, parental leave and adoption assistance.

Cons

Work life balance can be a problem depending on your manager and project. Constant organizational restructuring and layoffs. Recent reduction in Employee Stock program benefit. Health insurance options are just OK.

Viewing 607 - 609 of 15,630 Reviews

Glassdoor has 17,110 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.